Remote Senior Claims Manager, Workers’ Comp Strategy

Great American Insurance Company; California; Híbrido; USD 130.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Wellness plans

Parental leave

Tuition reimbursement

Paid time off and holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Descripción de la vacante

Great American Insurance Group is seeking a Senior Claims Manager to lead a team of experienced workers’ compensation claims professionals in California. The role focuses on driving claim strategy, coaching staff, and delivering favorable outcomes through proactive management and expert analysis.

You will oversee complex claims, collaborate with insureds, and ensure high service levels. The position is largely remote with up to 35% travel, including overnight stays, and offers competitive

Formación

• Bachelor’s degree preferred.
• 10+ years of diverse workers’ compensation claims handling experience required.
• At least four years of California claims management experience required.
• Experience supervising workers’ compensation claims in Arizona, Nevada, and Oregon preferred.
• Demonstrated expertise in coverage analysis, reserving, claims investigation, and litigation management required.
• Experience managing claims for large or national accounts required.
• Proven leadership skills with experience coaching, developing, and managing experienced claims professionals.
• Strong communication, relationship-building, judgment, and strategic claims management skills.

Responsabilidades

• Lead the day-to-day activities and performance of a team of experienced workers’ compensation claims professionals.
• Guide claim strategies that emphasize proactive, creative, and timely approaches to achieving favorable outcomes.
• Coach and develop team members through ongoing performance management, feedback, learning, and professional development.
• Oversee complex workers’ compensation claims to ensure appropriate investigation, coverage analysis, reserving, and resolution strategies.
• Evaluate and direct the use of attorneys, surveillance providers, nurse case managers, and other external resources based on individual claim needs.
• Monitor litigation and vendor performance to ensure strategies remain effective, appropriate, and aligned with claim objectives.
• Partner with insureds to build support for claim strategies and maintain strong customer relationships.
• Develop approaches to mitigate potential losses through effective interaction with claimants, insureds, and other stakeholders.
• Promote timely return-to-work strategies, including collaboration with insureds to identify appropriate light-duty opportunities.
• Foster effective communication, collaboration, accountability, and sound decision-making across the claims team.
• Travel up to 35% of the time, including overnight travel, to support business, customer, and team needs.

Conocimientos

Leadership

Claims management

Coverage analysis

Reserving

Investigation

Litigation management

Communication

Relationship-building

Strategic claims management

Educación

Bachelor’s degree

Descripción del empleo

Great American Insurance Group is seeking a Senior Claims Manager to lead a team of experienced workers’ compensation claims professionals in California. The role focuses on driving claim strategy, coaching staff, and delivering favorable outcomes through proactive management and expert analysis.

You will oversee complex claims, collaborate with insureds, and ensure high service levels. The position is largely remote with up to 35% travel, including overnight stays, and offers competitive