Senior Workers’ Comp Claims Adjuster — Hybrid Role & Growth

Amerisure Insurance Company; Indianapolis (IN); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Amerisure Mutual Insurance Company is seeking a Senior Workers’ Compensation Claims Adjuster to join our hybrid-office environment. The role focuses on investigating medium-complexity claims and managing reserves while coordinating with agents, policyholders and internal teams across multiple states.

The ideal candidate has 3+ years handling medium-complexity indemnity claims, a relevant certification, and the ability to travel as needed.

Qualifications

• Bachelor’s degree or equivalent combination of education.
• 3 years of experience handling workers’ compensation indemnity claims of medium level of complexity/severity.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10%
• Ability to travel daily between locations.

Responsibilities

• Collaborate and communicate with agents, policyholders and internal stakeholders on claims of medium complexity/severity and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with counsel to manage litigated claims.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Skills

Bachelor's degree

Workers' compensation

AIC or SLA certification

State licensing

MS Office

Relationship building

Analytical skills

Verbal & written communication

Travel up to 10%

Travel between locations

Education

Bachelor's degree or equivalent

Job description

Amerisure Mutual Insurance Company is seeking a Senior Workers’ Compensation Claims Adjuster to join our hybrid-office environment. The role focuses on investigating medium-complexity claims and managing reserves while coordinating with agents, policyholders and internal teams across multiple states.

The ideal candidate has 3+ years handling medium-complexity indemnity claims, a relevant certification, and the ability to travel as needed.