Senior Workday Engagement Manager

Kainos; United States; Remote; USD 130.000 - 210.000; Vollzeit

Zusammenfassung

Kainos is seeking a Senior Workday Engagement Manager to lead complex Workday implementations for global clients. You will partner with customer teams and internal delivery and sales groups to drive scope, definition and successful delivery that is fit for purpose and commercially viable.

You’ll own end-to-end delivery lifecycle, manage multiple projects or one large program, and ensure customer satisfaction.

Qualifikationen

• Experience implementing back-office systems and delivering solutions in a consulting/IT services environment.
• End-to-end project management across the lifecycle: requirem­ent development, design, implementation, data migration, testing, go-live, and support.

Aufgaben

• Commercially managing the implementation of global Workday programs from pre-sales through implementation to hand over to AMS.
• Acting as the key client interface between functional and technical teams and the client.
• Provide domain insight (HCM, Fin, Payroll) to guide delivery and thought-leadership.
• Manage all aspects of delivery including planning, resourcing, milestones, and customer satisfaction.
• Lead blended teams of client, partner resources and Kainos colleagues to deliver integrated solutions.
• Define objectives, milestones, and contracts with the client; secure agreements.
• Document requirements, business processes, configurations, testing plans, and artifacts for knowledge transfer.
• Prepare well-structured deliverables and present recommendations to client steering groups.
• Identify and act on opportunities to win additional business and support pre-sales as needed.
• Support operations to optimize consultant utilization while balancing development needs.

Kenntnisse

Workday

Engagement management

Project management

Pre-sales support

Client communication

Risk management

Jobbeschreibung

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

As a Senior Workday Engagement Managerin Kainos, you’ll fully manage the successfulimplementation of Workday solutions forcustomers by working closelywith customer business teams and internal delivery teams to drive the scope, definitionand deliveryof solutions that are fit for purpose and commercially viable.You’lltake accountability for the complete delivery lifecyclealongside thesales and capability Solution Architects.You’llmanage all aspects of yourprojects, which will typically be either one large, complexproject or multiple smaller projects. This will include project planning, resourcing,milestonetracking, commercialmanagementand customer satisfaction.

• Commercially managing the implementation of global Workday programs from pre-salesthrough implementation to hand over to AMS (Application Management Services).

• Acting as the key client interface between functional and technical teams and the client.

• Pragmatically offering domain experience(HCM, Fins, Payroll or where relevant to a Workday Capability)to provide functional insight andthought-leadership.

• Managing all aspects ofdelivery including project planning, resourcing, milestone tracking, commercialmanagementand customer satisfaction.

• Leading and supporting blended teams of colleagues,clientand partner resources to share knowledge and develop an integrated delivery ethic.

• Agreeingobjectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.

• Identifyingrequirements, business processes, application configurations, testing plans and other artefactsto be documentedto ensure shared understanding and facilitate knowledge transfer.

• Creatingwell structured & accurate deliverables and presentingto clientsteeringlevelgroups to secure proposedrecommendationsand agreement.

• Identifyingandactioningappropriatelyopportunities to win business, including negotiating and closing at a senior client level.

• Contributing to supporting and growing the Kainos Way of delivering with excellence to our clients by partnering with Kainos colleagues and mentoring other EMs at Kainos by example and intentional collaboration.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Experience inimplementingback officesystemswith direct experience in the successful delivery ofsolutions within a consulting environment/ ITservices environment

• Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation,data-migration, system testing, user acceptance testing, go-live and servicemanagement

• Demonstrable deployment service delivery experience with a consulting / IT services environment.

• Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalationsappropriately

• Commercial experience of managingand supportinggeographicallydistributedandblended teams of colleagues,clientand partner resources to share knowledge anddevelop an integrated delivery ethic

• Excellent commercial management,influencingand negotiation skills

• Excellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiences

• An emerging role model within Kainosand wider Workday ecosystem

• Excellentbusiness writing skills with experience in the production of business cases, requirement documentation, tenderdocuments, contracts, statements of work and change requests

• Demonstrable success in identifying and taking appropriate action on opportunities for additional business.

• Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with a sales team

• Ability to work to tight deadlines and make sensible decisions underpressuretaking a balanced view of customer demands and Kainos commercials

• Ability to widen and maintain a network of external contacts

• Understanding ofrisk management andableto manage risk

• Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)

• Support the operations functionensurethat our consultant pool is used in the most commercially advantageous way, balancing development needs and personalpreferences

DESIRABLE:

• Professional qualifications where applicable in your Capability

• Develop and deliver products/offerings and services that differentiate Kainos in the marketplace

• Identify talent for rapid development within the capability

• Experience of managing,mentoringand developing teams

• Working withWorkday orotherSaaS delivery methodologies

• Strong functional domain expertise including areas such asHR and Finance (including Payroll)

**Embracing our differences**

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone’s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.