Senior WMS Analyst – Onsite Dallas | SQL & Integrations Lead

Knight-Swift Supply Chain; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage that starts fast – Med

Dental premiums covered for 2026

Paid Life Insurance + 401(k) match

PTO, holidays, and 2 floating holidays

Weekly paychecks

Tuition grants & tuition reimbursement

Quarterly performance bonuses

Job summary

Knight-Swift Supply Chain in Dallas, TX is seeking a Senior IT Systems Analyst to act as a senior technical and functional owner for WMS applications across receiving, put away, inventory, and shipping processes. You will lead complex analysis, design, and production support to improve reliability and data integrity.

The role requires extensive WMS hands-on experience (Softeon preferred), advanced SQL, and strong cross‑functional leadership across operations, IT, vendors, and junior analysts to

Qualifications

• 7+ years of experience supporting, implementing, and optimizing WMS or related warehouse execution software.
• Demonstrated senior-level ownership of WMS functional support, configuration, complex troubleshooting, testing, implementations, and issue resolution.
• Advanced SQL skills for data investigation, reconciliation, root-cause analysis, and validation.
• Proven experience leading resolution of complex application, data, and integration issues across multiple teams and vendors.
• Strong knowledge of receiving, put away, inventory control, replenishment, picking, packing, shipping, returns, and cycle counting.
• Ability to lead requirements analysis, solution evaluation, testing, implementation, and.
• Strong analytical, documentation, communication, stakeholder-management, vendor-management, and problem-solving skills.
• Ability to work independently, manage competing priorities, mentor others, and drive complex issues and initiatives through resolution.

Responsibilities

• Serve as the senior technical and functional owner for assigned WMS applications, with primary responsibility for complex support, stability, and optimization and a strong focus on Softeon where deployed.
• Lead WMS configuration, workflow design, user access, system settings, releases, upgrades, and vendor-delivered changes in alignment with business and technical standards.
• Support receiving, putaway, inventory, replenishment, picking, packing, shipping, returns, and cycle counting.
• Troubleshoot production issues affecting warehouse and fulfillment operations.
• Support WMS integrations with ERP, OMS, TMS, EDI, carrier, automation, reporting, and other third‑party systems.
• Lead root‑cause analysis for complex or recurring issues and coordinate resolution across operations, developers, infrastructure teams, integration partners, and vendors.
• Document integrations and support procedures, and validate changes through deployment.
• Use SQL to investigate issues, validate data, and support reporting.
• Write and modify queries with joins, filters, aggregations, and validation logic.
• Support data cleanup, conversion, migration, and data-quality efforts.
• Lead requirements gathering and translate business needs into functional and technical requirements.
• Maintain process documentation and user guidance.
• Coordinate incidents, enhancements, and escalations with software vendors and internal teams.
• Provide clear recommendations to stakeholders, including business impacts, risks, solution options, requirements, and testing outcomes.
• Maintain relationships with operations, business teams, vendors, developers, and IT operations.
• Lead or coordinate testing; define test strategy, create scenarios, manage defects, and validate results.
• Lead deployments, cutovers, upgrades, and post-go-live stabilization.
• Own complex enhancements from discovery through implementation; mentor analysts and share knowledge.
• Identify recurring issues and lead improvements to processes, configurations, integrations, monitoring, and documentation.

Skills

Advanced SQL

WMS

Vendor management

Stakeholder management

Mentoring

Root-cause analysis

Documentation

Tools

Softeon WMS

Tableau

Job description

Knight-Swift Supply Chain in Dallas, TX is seeking a Senior IT Systems Analyst to act as a senior technical and functional owner for WMS applications across receiving, put away, inventory, and shipping processes. You will lead complex analysis, design, and production support to improve reliability and data integrity.

The role requires extensive WMS hands-on experience (Softeon preferred), advanced SQL, and strong cross‑functional leadership across operations, IT, vendors, and junior analysts to