Senior Warehouse WMS & Process Lead

Raas Infotek; Dallas (TX); Presencial; USD 80 000 - 120 000; Tempo integral

Resumo da oferta

A leading IT services company is seeking a Senior Business Analyst with extensive experience in the warehouse domain. As a strategic player, you will manage service delivery for enterprise-level clients, ensuring alignment with business objectives. The role requires strong analytical skills, excellent stakeholder management, and proficiency in tools like Manhattan WMS, SQL, and Power BI. This position offers a contract employment type and is ideal for someone with a deep understanding of ITIL frameworks. Join us in our Dallas office to make a significant impact in Information Technology.

Qualificações

• 10–15 years of experience as a Business Analyst in the Warehouse domain.
• Strong requirements engineering experience including BRD, FRD, User Stories.
• Excellent stakeholder management with governance reporting.

Responsabilidades

• Oversee service delivery ensuring alignment with business objectives.
• Drive continuous improvement initiatives to optimize service delivery.
• Analyze service performance metrics to identify trends.

Conhecimentos

Business Analyst in the Warehouse domain

Planning, Business Processes, and Financials

SQL and Data Analysis

Power BI / Excel reporting and dashboards

BPMN / Process Modeling (Visio)

Strong communication skills

Formação académica

8+ years of experience in Service Delivery Management

Strong understanding of ITIL framework

Experience with Agile / Scrum methodologies

Ferramentas

Manhattan WMS

JIRA

Confluence

SAP MM

Oracle Retail RMS

Descrição da oferta de emprego

A leading IT services company is seeking a Senior Business Analyst with extensive experience in the warehouse domain. As a strategic player, you will manage service delivery for enterprise-level clients, ensuring alignment with business objectives. The role requires strong analytical skills, excellent stakeholder management, and proficiency in tools like Manhattan WMS, SQL, and Power BI. This position offers a contract employment type and is ideal for someone with a deep understanding of ITIL frameworks. Join us in our Dallas office to make a significant impact in Information Technology.