Senior Wireless Network Support Engineer

(NUSA) W-NeWeb Corporation; Texas; On-site; USD 60,000 - 80,000; Full time

Job summary

(NUSA) W-NeWeb Corporation, located in Fort Worth, Texas, seeks skilled professionals to handle technical support inquiries and manage the lifecycle of trouble tickets effectively. As part of the role, you will support the setup and maintenance of CPEs, utilizing your expertise in networking to diagnose issues.

The ideal candidate possesses a Bachelor’s degree in Electrical Engineering or Computer Science and has a strong understanding of Wi-Fi and 5G technologies. Strong communication skills are vital to translate technical information clearly for diverse stakeholders.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
• Strong understanding of Wi-Fi router, access points, and mesh networks.
• Effective communication with clients and internal teams.

Responsibilities

• Handle initial technical inquiries and FAQs.
• Manage the end‑to‑end trouble ticket lifecycle.
• Support the setup and maintenance of CPEs.

Skills

Network analysis

5G NR protocols

TCP/IP

Wi-Fi 7/8

Technical writing

Education

Bachelor’s degree in Electrical Engineering, Computer Science, or related field

Tools

Iperf

Wireshark

IxChariot

Job description

(NUSA) W-NeWeb Corporation, located in Fort Worth, Texas, seeks skilled professionals to handle technical support inquiries and manage the lifecycle of trouble tickets effectively. As part of the role, you will support the setup and maintenance of CPEs, utilizing your expertise in networking to diagnose issues.

The ideal candidate possesses a Bachelor’s degree in Electrical Engineering or Computer Science and has a strong understanding of Wi-Fi and 5G technologies. Strong communication skills are vital to translate technical information clearly for diverse stakeholders.