Senior Wireless Network Reliability Engineer

Apple Inc.; Austin (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

Apple Inc. is seeking a Wireless Network Reliability Engineer in Austin, TX to design, deploy, and maintain enterprise wireless networks across Apple stores and campuses. You will handle high‑density deployments, strict security policies, and integration with wired networks, NAC, and monitoring platforms.

The role emphasizes RF engineering, deployment standards, heat map analyses, and proactive health monitoring. Expect on‑call rotation and periodic after‑hours changes with domestic travel.

Qualifications

• 7+ years in network engineering; 4+ years focused on wireless solutions, including IEEE 802.11 standards, encryption, WIDS, rogue detection, 802.1x, OWE, RADIUS, and EAP‑TLS
• Experienced in high‑density wireless network deployments
• Familiar with wireless technologies from Cisco, Aruba (Wireless Controller, AOS10, IAP, Airwave, ClearPass), Mist Wireless, Meraki Wireless, Cisco ISE, AirOS, IOS‑XE, Cisco DNAC, or Splunk
• Experienced with wireless tools such as Spectrum Analyzers, Protocol Analyzers, RF Planning tools, and Site Survey Tools
• Experienced with TCP/IP (IPv4/IPv6), routing, and switching
• Knowledgeable in wireless client chipset/driver and RF engineering with consideration of regional frequency and power regulations

Responsibilities

• Design, plan, and deploy enterprise‑grade wireless network infrastructure (Wi‑Fi 6/6E/7, cellular, and private 5G) across store, campus, and branch environments
• Develop and maintain wireless network standards, reference designs, and technical documentation
• Conduct site surveys (passive and active) to assess RF environments and produce detailed heat maps and deployment recommendations
• Evaluate and recommend wireless hardware, software, and vendor solutions aligned with business requirements and long‑term strategy
• Configure and manage RF policies, SSIDs, VLANs, QoS, band steering, and roaming parameters to ensure optimal performance
• Integrate wireless infrastructure with wired LAN, network access control (NAC), and security platforms
• Test, perform firmware upgrades, patch management, and lifecycle maintenance across the wireless fleet
• Serve as the escalation point (Tier 3) for complex wireless issues affecting connectivity, throughput, roaming, or RF interference
• Conduct in‑depth RF spectrum analysis, packet captures, and protocol‑level diagnostics to resolve performance degradation
• Proactively monitor network health using tools such as Ekahau, AirMagnet, or vendor dashboards, and tune infrastructure to meet SLO targets
• Analyze traffic patterns and capacity trends to identify bottlenecks and drive continuous improvement initiatives
• Evaluate emerging wireless technologies and industry trends to inform the team’s roadmap (e.g., Wi‑Fi 7)
• Author and maintain internal runbooks, SOPs, and knowledge‑base articles to build team capability
• Participation in global team on call escalation support rotation and periodically perform scheduled change requests outside of standard business hours
• Domestic US travel maybe required

Skills

Network engineering

Wireless deployments

TCP/IP networking

Security practices

Education

BS in Computer Science or related field

Tools

Cisco Wireless

Aruba Wireless

Mist Wireless

Meraki

Cisco ISE

AirWave

IOS-XE

DNAC

Splunk

Job description

Apple Inc. is seeking a Wireless Network Reliability Engineer in Austin, TX to design, deploy, and maintain enterprise wireless networks across Apple stores and campuses. You will handle high‑density deployments, strict security policies, and integration with wired networks, NAC, and monitoring platforms.

The role emphasizes RF engineering, deployment standards, heat map analyses, and proactive health monitoring. Expect on‑call rotation and periodic after‑hours changes with domestic travel.