Senior Wave Planner - Global Supply Chain Ops

CMA CGM; Lebanon (TN); Hybride; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k)

Health insurance

Pet insurance

Résumé du poste

CEVA Logistics in Lebanon, TN is seeking a Supply Chain Operations Specialist IV (Wave Planner) to lead and mentor staff, oversee shipments, and deliver exceptional service. This role emphasizes building relationships with customers and optimizing operational processes to meet service commitments.

The position requires five years of logistics or related operations support experience, plus strong proficiency in Microsoft Office and logistics software.

Qualifications

• High School graduate or GED; Associates Degree or equivalent preferred
• Five years of specialized logistics or related operations support experience
• Intermediate proficiency in Microsoft Office, internet and job-specific software applications

Responsabilités

• Develop relationships with internal or external customers; manage customer profiles, service needs, and inquiries
• Supervise staff training; prioritize and assign work, provide direction
• Oversee service processing to reflect company policies and requirements
• Identify services requiring specialized handling; track orders and shipments; assist with tracing
• Run, analyze and summarize complex operational reports; present findings to team
• Prepare information for quotes; provide complex quotes
• Communicate with customers, carriers, and providers on service delivery, billing, and issues
• Ensure compliance with company policies and maintain safe, effective operations

Connaissances

MS Office

Databases & systems

Quotes & service details

Track & trace

Formation

High School/GED

Description du poste

CEVA Logistics in Lebanon, TN is seeking a Supply Chain Operations Specialist IV (Wave Planner) to lead and mentor staff, oversee shipments, and deliver exceptional service. This role emphasizes building relationships with customers and optimizing operational processes to meet service commitments.

The position requires five years of logistics or related operations support experience, plus strong proficiency in Microsoft Office and logistics software.