Senior Warehouse & Service Operations Lead

Great Rooms Furniture & Mattresses; Gaylord (MI); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Paid time off

401(k) matching

Competitive salary

Employee discounts

Zusammenfassung

Great Rooms Furniture & Mattresses, a locally owned retailer in Michigan, is seeking an organized, dependable leader to oversee our warehouse, delivery, and service operations. This is a full-time role that focuses on leading people, solving problems, and driving daily operations to keep customers comfortable and satisfied.

Based in Gaylord with opportunities to grow with a growing furniture retailer, you will coordinate receiving, inventory accuracy, and delivery logistics while partnering with

Qualifikationen

• Experience in operations, warehouse management, logistics, or team leadership.
• Strong organizational skills with attention to detail.
• Ability to lead employees, manage schedules, and maintain accountability.
• Confidence using technology and learning new systems.
• Excellent communication, problem-solving, and follow-through.
• Positive, proactive attitude and willingness to take ownership.
• Furniture industry experience is a plus, but not required.

Aufgaben

• Lead the Team: Oversee warehouse, delivery, and transfer employees, including scheduling, productivity, training, and accountability.
• Manage Operations: Coordinate receiving, inventory accuracy, product transfers, and delivery logistics.
• Oversee Customer Service: Coordinate furniture repairs, service appointments, warranty claims, and vendor follow-up.
• Improve Processes: Identify ways to improve organization, efficiency, communication, and workflow.
• Solve Problems: Work closely with store leadership to keep daily operations running smoothly and customers happy.
• Pitch In: Provide hands-on warehouse support when needed, while keeping leadership and coordination as your primary focus.

Kenntnisse

Operations leadership

Warehouse management

Logistics planning

Team leadership

Communication

Problem solving

Jobbeschreibung

Great Rooms Furniture & Mattresses, a locally owned retailer in Michigan, is seeking an organized, dependable leader to oversee our warehouse, delivery, and service operations. This is a full-time role that focuses on leading people, solving problems, and driving daily operations to keep customers comfortable and satisfied.

Based in Gaylord with opportunities to grow with a growing furniture retailer, you will coordinate receiving, inventory accuracy, and delivery logistics while partnering with