Senior Warehouse Operations Leader

UNIVERSAL MANAGEMENT SERVICES; Flint (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Universal Logistics is seeking a seasoned warehousing leader for Flint, MI to oversee day-to-day operations including shipping, receiving, sequencing, and inventory control. You will lead supervisors and frontline staff, driving safety, accountability, and continuous improvement while collaborating with customer teams.

The role emphasizes workforce planning, scheduling, and performance management, with a focus on meeting service levels and reducing costs through process improvements.

Qualifications

• 3–7 years of leadership experience in warehousing and logistics.
• Experience managing frontline leaders and large hourly workforces.
• Strong leadership, communication, and employee development skills.
• Experience collaborating with customers and monitoring performance metrics.
• Knowledge of inventory management and labor planning.

Responsibilities

• Lead all day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow.
• Provide leadership and direction to supervisors and warehouse associates while fostering accountability, safety, and continuous improvement.
• Monitor performance, labor utilization, inventory accuracy, and productivity metrics.
• Develop supervisors and team members through coaching and performance management.
• Partner with customer representatives to maintain strong relationships and address operational concerns.
• Support workforce planning, staffing, scheduling, and succession planning.
• Identify and implement process improvements to increase efficiency and reduce costs.
• Ensure compliance with policies, safety requirements, quality standards, and customer expectations.
• Manage daily operational reporting and communicate business performance to senior leadership.
• Lead problem-solving efforts and support corrective actions to improve performance.

Skills

Leadership

Communication

Employee development

Customer management

Problem solving

Inventory management

Labor planning

Productivity metrics

Continuous improvement

Multitasking

Education

Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field

Tools

Microsoft Office

WMS

Job description

Universal Logistics is seeking a seasoned warehousing leader for Flint, MI to oversee day-to-day operations including shipping, receiving, sequencing, and inventory control. You will lead supervisors and frontline staff, driving safety, accountability, and continuous improvement while collaborating with customer teams.

The role emphasizes workforce planning, scheduling, and performance management, with a focus on meeting service levels and reducing costs through process improvements.