Senior Warehouse Operations Leader - ITAD

Ingram Micro Inc.; Plainfield (IN); On-site; USD 106,000 - 179,000; Full time

Job summary

Ingram Micro ITAD is seeking a Warehouse Operations Senior Manager to lead daily warehouse operations in a fast-paced distribution environment, focusing on refurbishment testing, process excellence, and team development.

Requires a Bachelor’s degree in a related field, 8+ years in warehouse leadership, 5+ years supervising large teams, and strong WMS/inventory control experience; travel up to 25% is expected.

Qualifications

• Bachelor’s degree in a related field required.
• 8+ years of progressive warehouse, distribution, or supply chain leadership experience.
• 5+ years leading supervisors, managers, and large operational teams in a high-volume environment.
• Proven success managing complex warehouse operations while driving productivity, quality, and customer satisfaction.
• Strong experience implementing operational strategies, process improvements, and performance management programs.
• Demonstrated ability to influence stakeholders, lead change, and deliver results in a fast-paced environment.
• Expertise in warehouse management systems, inventory control, labor planning, and distribution center best practices.
• Strong business acumen, analytical skills, and executive-level communication abilities.

Responsibilities

• Lead all aspects of warehouse operations, including receiving, inventory management, storage, fulfillment, shipping, and facility efficiency.
• Develop and execute operational strategies that improve productivity, service levels, quality, safety, and cost performance.
• Drive continuous improvement initiatives focused on process optimization, capacity planning, and space utilization.
• Lead, develop, and mentor a large team of managers, supervisors, and operational associates across multiple functional areas.
• Analyze KPIs and operational metrics to identify opportunities, solve complex challenges, and drive business results.
• Partner with cross-functional leaders in Supply Chain, Transportation, Customer Experience, HR, and Finance to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and safety standards.
• Support long-term growth by contributing to strategic planning, workforce planning, and operational readiness initiatives.

Skills

Leadership

Team development

Operational excellence

KPI analysis

Cross-functional collaboration

Change leadership

Education

Bachelor’s degree in Supply Chain, Operations, Business, Logistics, or related field

Tools

WMS

Inventory management software

Labor planning tools

Job description

Ingram Micro ITAD is seeking a Warehouse Operations Senior Manager to lead daily warehouse operations in a fast-paced distribution environment, focusing on refurbishment testing, process excellence, and team development.

Requires a Bachelor’s degree in a related field, 8+ years in warehouse leadership, 5+ years supervising large teams, and strong WMS/inventory control experience; travel up to 25% is expected.