Senior Manager, Warehouse Operations - ITAD (1st Shift)

ingrammicro; Plainfield (IN); On-site; USD 106,000 - 179,000; Full time

Job summary

Ingram Micro seeks a Senior Manager, Warehouse Operations to lead daily warehouse tasks in a fast-paced distribution environment focused on refurbishment testing and high standards.

You will build and guide high-performing teams, collaborate across Transportation, Inventory Control, Engineering, HR, and Customer Service, driving productivity, safety, and cost improvements.

Qualifications

• Bachelor's degree or equivalent in supply chain, operations, business, logistics, or related field.
• 8+ years leading warehouse, distribution, or supply chain teams.
• 5+ years leading supervisors and managers in a high-volume setting.

Responsibilities

• Lead all aspects of warehouse operations: receiving, inventory, storage, fulfillment, shipping, and facility efficiency.
• Develop and execute strategies to improve productivity, service levels, quality, safety, and costs.
• Drive continuous improvement initiatives for process optimization, capacity planning, and space utilization.
• Mentor a large team of managers, supervisors, and associates across functional areas.
• Analyze KPIs to identify opportunities and deliver results.
• Partner with cross-functional leaders to meet organizational goals.
• Ensure compliance with policies, regulatory requirements, and safety standards.
• Support long-term growth through strategic planning and workforce readiness.

Skills

Warehouse leadership

Operational strategy

Performance management

Executive communication

Stakeholder influence

Travel readiness

Business acumen

Education

Bachelor's degree in Supply Chain or related field

Tools

Warehouse Management Systems

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Senior Manager, Warehouse Operations - ITAD

Shift Hours: M-F First Shift

About the Role

Are you an experienced warehouse leader with a passion for operational excellence and team development? Ingram Micro is seeking a Warehouse Operations Senior Manager to lead daily warehouse operations in a fast-paced distribution environment.

As a key member of the operations leadership team, you'll develop high-performing teams, support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You will work closely with Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to align operations, optimize performance, and achieve business objectives

If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you.

Learn more about Ingram Micro ITAD here: http://youtu.be/6FUCoxgtulk?si=-TNEi6749mVSqpGp

What You'll Do:

• Lead all aspects of warehouse operations, including receiving, inventory management, storage, fulfillment, shipping, and facility efficiency.
• Develop and execute operational strategies that improve productivity, service levels, quality, safety, and cost performance.
• Drive continuous improvement initiatives focused on process optimization, capacity planning, and space utilization.
• Lead, develop, and mentor a large team of managers, supervisors, and operational associates across multiple functional areas.
• Analyze KPIs and operational metrics to identify opportunities, solve complex challenges, and drive business results.
• Partner with cross-functional leaders in Supply Chain, Transportation, Customer Experience, HR, and Finance to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and safety standards.
• Support long-term growth by contributing to strategic planning, workforce planning, and operational readiness initiatives.

What You Bring

• Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field, or equivalent experience.
• 8+ years of progressive warehouse, distribution, or supply chain leadership experience.
• 5+ years leading supervisors, managers, and large operational teams in a high-volume environment.
• Proven success managing complex warehouse operations while driving productivity, quality, and customer satisfaction.
• Strong experience implementing operational strategies, process improvements, and performance management programs.
• Demonstrated ability to influence stakeholders, lead change, and deliver results in a fast-paced environment.
• Expertise in warehouse management systems, inventory control, labor planning, and distribution center best practices.
• Strong business acumen, analytical skills, and executive-level communication abilities.
• Ability to travel up to 25% for training and business meetings.

Why Ingram Micro?

At Ingram Micro, you'll have the opportunity to lead large-scale operations that impact customers worldwide. You'll join a culture that values innovation, accountability, collaboration, and continuous improvement while providing the resources and support needed to grow your career and make a meaningful impact.

If you're passionate about building high-performing teams, optimizing operations, and driving business results at scale, we'd love to hear from you.

The typical base pay range for this role across the U.S. is USD $105,500.00 - $179,400.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, a