Senior Warehouse Operations Lead – QA & Compliance

MeDisc; City of Plattsburgh (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO & holidays

Health benefits & HSA

Career growth opportunities

401k plan contributions

Employee referral program

Company events

40 hour work week

Safety shoes provided

New state-of-the-art facility

Job summary

Medisca is seeking an Assistant Operations Manager in Plattsburgh, NY to oversee daily warehouse and departmental operations and drive efficiency, quality, and compliance.

You will step in for the Operations Manager during absences, manage staff, coordinate with sales, marketing and logistics, monitor KPIs, and help optimize inventory, budgets and procurement processes to support business goals.

Qualifications

• College or post secondary education preferred.
• 8+ years supervisory experience leading people in a warehouse environment required.
• Knowledge of OSHA regulations an asset.
• Forklift Licence is essential.
• Demonstrated experience working with a WMS system and RF scanning guns.
• Dangerous Goods shipping certification an asset.
• Experience in the pharmaceutical industry and/or cGMP considered an asset.
• Experience dealing with quality management software considered an asset.
• Ability to lift materials (boxes, drums, bags) up to 25kg, whilst following workplace health and safety regulations.
• Intermediate knowledge of Microsoft Office (Word, Outlook, Excel, and PowerPoint) required.
• Excellent communication skills; fluent English (oral and written) and strong listening skills.

Responsibilities

• Oversee day-to-day department operations, including managing the supervisor, staff, processes, and resources.
• Lead, cover and oversee any department supervisors or Operation Manager during schedule or unscheduled absence and ensure productivity and efficiency.
• Collaborate with the Operations Manager to develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity.
• Support in recruiting, training, and supervising operational staff, ensuring that they are well-equipped to perform their duties effectively.
• Monitor and analyze operational performance metrics, identify areas for improvement, and implement solutions to enhance operational efficiency and quality.
• Assist in the development and management of operational budgets, ensuring cost-effective utilization of resources and adherence to financial targets.
• Coordinate with other departments, such as sales, marketing, and logistics, to ensure seamless integration of operations with overall business objectives.
• Oversee inventory management processes, including monitoring stock levels, conducting regular audits, and implementing inventory control measures to minimize loss and optimize inventory turnover and managing purchase order (PO) processing in coordination with the procurement team to ensure timely and accurate replenishment of inventory.
• Ensure compliance with company policies, industry regulations, and health and safety standards in all operational activities.
• Address operational issues and customer concerns in a timely and professional manner, striving to achieve high levels of customer satisfaction.
• Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement among operational staff.

Skills

Fluent English

Leadership

Team management

Communication

OSHA knowledge

Education

College or post secondary education preferred

Tools

WMS system

RF scanning guns

Forklift license

Job description

Medisca is seeking an Assistant Operations Manager in Plattsburgh, NY to oversee daily warehouse and departmental operations and drive efficiency, quality, and compliance.

You will step in for the Operations Manager during absences, manage staff, coordinate with sales, marketing and logistics, monitor KPIs, and help optimize inventory, budgets and procurement processes to support business goals.