Senior Warehouse Manager

Firstunion; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Firstunion, headquartered in New York, is seeking an experienced Logistics Manager to oversee U.S.-based 3PL partners and drive efficient warehouse operations.

In this role you will audit inventory, optimize service levels, and coordinate with global warehouses to standardize processes. Strong communication, 2+ years of WM experience, and ERP/WMS familiarity are required.

This position offers growth and collaboration with finance and headquarters to meet budget and performance targets.

Qualifications

• Bachelor's degree required in logistics or related field.
• Strong English proficiency to coordinate globally.
• 2+ years of warehouse management experience; FMCG or e-commerce background preferred.
• Proven experience managing 3PL providers; self-operated warehouse experience highly preferred.
• Proficient in Microsoft Office; familiar with ERP/WMS systems (SAP, Oracle).
• Strong negotiation and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Cross-cultural adaptability and a solution-oriented mindset.
• Mandarin proficiency is a plus.

Responsibilities

• Manage U.S.-based 3PL partners to ensure operational efficiency, inventory accuracy, and compliance.
• Conduct regular audits, inventory reconciliation, and performance evaluations for third-party vendors.
• Build and maintain strong vendor relationships to optimize service levels and cost-effectiveness.
• Plan and prepare for future self-operated warehousing in the U.S., including process design and infrastructure development.
• Partner with finance on monthly reconciliation, variance analysis, and discrepancy resolution; ensure accurate reporting and budget adherence.
• Coordinate with global warehouses (e.g., Indonesia, UK, Russia) to standardize processes and enhance cross-regional collaboration.
• Serve as liaison between local teams, vendors, and headquarters to align operational objectives.
• Utilize ERP/WMS systems to streamline inventory management, order fulfillment, and reporting.
• Identify and implement opportunities to improve efficiency, reduce costs, and enhance service quality.

Skills

3PL management

Vendor coordination

ERP/WMS experience

English proficiency

Negotiation skills

Data analysis

Cross-cultural adaptability

Independent work

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

SAP

Oracle

Job description

• Manage U.S.-based 3PL partners to ensure operational efficiency, inventory accuracy, and compliance.
• Conduct regular audits, inventory reconciliation, and performance evaluations for third-party vendors.
• Build and maintain strong vendor relationships to optimize service levels and cost-effectiveness.
• Plan and prepare for future self-operated warehousing in the U.S., including process design and infrastructure development.
• Partner with finance on monthly reconciliation, variance analysis, and discrepancy resolution; ensure accurate reporting and budget adherence.
• Coordinate with global warehouses (e.g., Indonesia, UK, Russia) to standardize processes and enhance cross-regional collaboration.
• Serve as liaison between local teams, vendors, and headquarters to align operational objectives.
• Utilize ERP/WMS systems to streamline inventory management, order fulfillment, and reporting.
• Identify and implement opportunities to improve efficiency, reduce costs, and enhance service quality.

Requirements:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Strong English proficiency (spoken and written) with the ability to coordinate globally.
• 2+ years of warehouse management experience; FMCG or e-commerce background preferred.
• Proven experience managing 3PL providers required; self-operated warehouse experience highly preferred.
• Proficient in Microsoft Office Suite; familiar with ERP/WMS systems (e.g., SAP, Oracle).
• Strong negotiation and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Cross-cultural adaptability and a solution-oriented mindset.
• Must be eligible to work in the U.S. Mandarin proficiency is a plus.