Senior Warehouse & Inventory Lead — Medical Devices

Ascendo-Resources; Jacksonville (FL); On-site; USD 59,000 - 72,000; Full time

Job summary

Ascendo-Resources is seeking a Senior Warehouse Supervisor in Jacksonville, FL to lead warehouse, service-parts, and inventory operations. The role emphasizes audit-ready inventory and effective cross-functional collaboration across Service, Field Engineering, Sales, Supply Chain, Quality, Customer Support, and Operations.

The ideal candidate brings hands-on leadership with strong cycle-count and serialized inventory expertise, plus ERP/WMS proficiency, to ensure on-time shipping and optimal

Qualifications

• Five+ years of experience in warehouse, inventory, parts, logistics, distribution, or service operations.
• At least two years of supervisory or team leadership experience.
• Strong inventory-control and cycle-count experience with discrepancy investigation and reconciliation.
• Experience managing service parts, technical products, regulated products, or similarly traceability-sensitive inventory.
• Hands-on experience using an ERP, WMS, or inventory-management system.
• Strong understanding of receiving, storage, picking, packing, shipping, returns, and inventory transactions.
• Demonstrated ability to lead employees, establish priorities, coach performance, and maintain accountability.
• Strong cross-functional communication and relationship-building skills.
• Analytical, organizational, and problem-solving ability.
• Ability to manage multiple priorities in a fast-paced, on-site warehouse environment.

Responsibilities

• Lead daily warehouse operations involving medical device products, service parts, accessories, and related inventory.
• Oversee receiving, inspection coordination, storage, stocking, picking, packing, shipping, transfers, returns, and inventory movements.
• Manage the product and parts lifecycle from receipt through deployment, return, and disposition.
• Ensure products and parts are properly identified, labeled, stored, tracked, handled, and documented.
• Maintain product and critical service-parts availability to support field service, installations, sales, and customer requirements.
• Help establish appropriate stocking strategies and minimum and maximum inventory levels.
• Monitor shortages, stock-outs, excess inventory, obsolete inventory, and critical service components.
• Maintain a clean, organized, efficient, and audit-ready warehouse environment.
• Own warehouse inventory accuracy and cycle-count execution.
• Establish and maintain cycle-count schedules based on inventory value, criticality, and transaction volume.
• Oversee daily, weekly, and monthly cycle counts.
• Reconcile physical inventory against ERP/WMS records.
• Investigate inventory discrepancies, determine root causes, and implement corrective actions.
• Maintain appropriate controls for serialized, lot-controlled, regulated, or high-value inventory.
• Support annual physical inventories and internal or external audits.
• Identify opportunities to reduce recurring discrepancies and improve inventory reliability.
• Build strong working relationships with Service, Field Engineering, Sales, Supply Chain, Purchasing, Quality, Customer Support, and Operations.
• Coordinate across departments to maintain product and parts availability.
• Resolve inventory discrepancies, shortages, shipment issues, returns, and workflow bottlenecks.
• Build leadership buy-in for inventory controls, process improvements, and warehouse priorities.
• Communicate operational risks, performance trends, and resource needs clearly to leadership.
• Maintain timely and accurate warehouse transactions within ERP/WMS systems.
• Ensure receipts, transfers, shipments, returns, counts, and inventory adjustments are processed correctly.
• Monitor operational metrics such as inventory accuracy, cycle-count accuracy, parts availability, stock-outs, inventory turns, excess and obsolete inventory, on-time shipping, and warehouse productivity.
• Provide regular operational reporting to Service and Operations leadership.
• Use data and root-cause analysis to improve inventory accuracy, workflow, productivity, and customer support.
• Develop and reinforce standard work across warehouse and inventory processes.
• Supervise, coach, train, and develop warehouse and inventory employees.
• Establish daily priorities and assign work based on business requirements and employee capabilities.
• Monitor productivity, quality, attendance, safety, and adherence to established procedures.
• Train employees on product handling, inventory control, warehouse processes, quality requirements, and ERP/WMS transactions.
• Foster a culture of accountability, teamwork, continuous improvement, and customer service.

Skills

Inventory control

Cycle counting

Leadership

Cross-functional collaboration

ERP/WMS fluency

Problem solving

Attention to detail

Safety compliance

Tools

Microsoft Dynamics

SAP

Oracle

ERP system

Job description

Ascendo-Resources is seeking a Senior Warehouse Supervisor in Jacksonville, FL to lead warehouse, service-parts, and inventory operations. The role emphasizes audit-ready inventory and effective cross-functional collaboration across Service, Field Engineering, Sales, Supply Chain, Quality, Customer Support, and Operations.

The ideal candidate brings hands-on leadership with strong cycle-count and serialized inventory expertise, plus ERP/WMS proficiency, to ensure on-time shipping and optimal