Senior VP, Service Line Operations - Growth & Performance

Socket.dev; Lexington (KY); On-site; USD 240,000 - 360,000; Full time

Job summary

Appalachian Regional Healthcare seeks an SVP of Service Line Operations to lead operational development and growth of clinical service lines across ARH. This senior role partners with executives, physicians, and hospital teams to expand and optimize Orthopedics, Womens Services, Cardiology, and other programs.

The role focuses on scalable governance, integration across facilities, and standardization of processes, while ensuring regulatory compliance and strong performance metrics to sustain

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Master's degree in Healthcare Administration, Business Administration, Public Health, or related field preferred.
• Minimum seven (7) years progressive experience in healthcare leadership.
• Experience leading hospital/service line operations and physician integration across multiple facilities.
• Strong knowledge of regulatory and accreditation requirements impacting hospital operations.

Responsibilities

• Provides executive leadership for the operational development, integration, and growth of clinical service lines across the ARH system.
• Leads the operational implementation of service line initiatives designed to improve volumes, patient access, physician alignment, market growth, and operational performance.
• Oversees the development and operational structure of assigned service lines including, but not limited to, Orthopedics, Womens Services, Cardiology, and additional strategic clinical programs.
• Builds scalable operational leadership structures and governance models to support long-term service line growth and organizational sustainability.
• Partners with executive leadership, physicians, nursing leadership, and hospital operations teams to support coordinated, integrated service delivery across the system.
• Collaborates with physician leadership and medical staff to support physician engagement, program development, recruitment initiatives, and operational alignment efforts.
• Supports the establishment of service line leadership infrastructure including operational leadership roles, dyad leadership models, physician partnerships, and program oversight structures.
• Identifies opportunities to improve operational efficiency, throughput, coordination of care, patient experience, and overall service line performance across multiple facilities.
• Partners with Finance, Operations, Marketing, Physician Services, and Business Development teams to support operational growth initiatives and service expansion opportunities.
• Oversees service line operational performance through the development and monitoring of key performance indicators, operational benchmarks, productivity measures, and quality outcomes.
• Supports operational planning associated with capital investments, technology implementation, program expansion, workforce planning, and facility growth initiatives.
• Drives operational standardization and process improvement efforts to reduce variation and improve consistency across clinical programs and facilities.
• Ensures assigned service line operations maintain compliance with all applicable regulatory, accreditation, and organizational standards.
• Promotes a culture aligned with ARH values focused on collaboration, innovation, accountability, service excellence, operational performance, and organizational growth.
• Participates in executive leadership initiatives, strategic operational planning activities, organizational committees, and special projects as assigned.
• Performs other duties as assigned in support of ARH operational and strategic objectives.

Skills

Healthcare operations

Physician integration

Service line development

Operational leadership

Financial leadership

Analytical skills

Cross-functional collaboration

Education

Bachelor's Degree in Healthcare Administration/Business Administration

Master's Degree in Healthcare Administration/Business Administration/Public Health

Job description

Appalachian Regional Healthcare seeks an SVP of Service Line Operations to lead operational development and growth of clinical service lines across ARH. This senior role partners with executives, physicians, and hospital teams to expand and optimize Orthopedics, Womens Services, Cardiology, and other programs.

The role focuses on scalable governance, integration across facilities, and standardization of processes, while ensuring regulatory compliance and strong performance metrics to sustain