Senior VP of Restaurant Operations, Hiring & Training

Game Kings; Falls Church (VA); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Falafel Inc is seeking a senior in-restaurant operations executive to oversee the people, management, training, and operating performance across approximately 16 restaurant locations. This is a field-based role reporting to the CEO, with weekly restaurant visits and hands-on leadership in hiring, training, and development.

Responsibilities include ensuring qualified GMs/AGMs, optimizing labor, food costs, and store profitability, and building a strong management pipeline for growth.

Qualifications

• The ideal candidate will have substantial multi-unit QSR, fast-casual, or restaurant operations experience, including direct experience managing General Managers across multiple locations.
• They will also have hands on restaurant experience.
• If the candidate has not run or cooked in a restaurant they will not be considered.
• Candidates should have demonstrated success recruiting and developing restaurant managers, building high-performing restaurant teams, implementing training programs, improving labor and food-cost performance, and holding store-level management accountable for financial and operating results.

Responsibilities

• Oversee the overall effectiveness of restaurant operations and the development of our people and management organization.
• Ensure every Falafel Inc location has a qualified GM or AGM, unmatched customer service, and perfect food.
• Evaluate existing management, recruit leaders, promote internal candidates, and train managers for accountability.
• Develop clear career paths for restaurant employees and build a pipeline of future leaders.
• Direct responsibility for operating performance including labor management, food and paper cost, scheduling, inventory controls, waste, standards, customer experience, and store profitability.
• Plan to recruit and develop two additional direct reports to support operations and training.

Skills

Multi-unit QSR ops

Restaurant operations

Leadership

Job description

Falafel Inc is seeking a senior in-restaurant operations executive to oversee the people, management, training, and operating performance across approximately 16 restaurant locations. This is a field-based role reporting to the CEO, with weekly restaurant visits and hands-on leadership in hiring, training, and development.

Responsibilities include ensuring qualified GMs/AGMs, optimizing labor, food costs, and store profitability, and building a strong management pipeline for growth.