Senior VP, Multi-Property Hotel Operations

Total Management Systems, Inc.; Albuquerque (NM); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation package

Quarterly bonus plan

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Hotel travel discounts

Job summary

Total Management Systems, Inc. in Albuquerque, NM is seeking a Vice President of Operations to lead performance across our growing hotel portfolio, requiring strong leadership and a track record of elevating guest service and financial results.

You will develop General Managers, drive revenue and expense control, and oversee P&L performance while collaborating with Sales, Revenue, and corporate leadership on openings and growth initiatives.

Qualifications

• 3-5+ years of successful multi-property hotel operations leadership experience.
• Understanding of hotel P&Ls, budgets, labor management and expense controls.
• Ability to develop General Managers while holding leaders accountable for results.
• Strong knowledge of branded hotel operations, guest service metrics and quality assurance.
• Food & Beverage operational experience.

Responsibilities

• Lead and develop General Managers across the hotel portfolio.
• Drive hotel revenue, profitability, labor productivity and expense control.
• Review P&Ls and operational performance to identify opportunities and drive corrective action.
• Maintain a strong field presence through regular hotel visits and hands-on leadership.
• Drive guest service results that meet or exceed brand benchmarks.
• Ensure operational excellence, brand compliance and QA readiness.
• Provide oversight and leadership to hotel Food & Beverage operations.
• Partner with Sales and Revenue leaders when hotels are not achieving topline expectations.
• Lead annual business planning and budgeting across the portfolio.
• Build accountability while developing the next generation of TMS hotel leaders.
• Partner with corporate leadership on new hotel openings, acquisitions, property improvements and development opportunities.
• Contribute to the continued growth of TMS, including potential third-party hotel management opportunities.
• Ensure properties within the portfolio are participating in community involvement within the areas they operate.

Skills

Hotel operations leadership

P&L management

Guest service metrics

Strategic leadership

Operational excellence

Food & Beverage operations

Job description

Total Management Systems, Inc. in Albuquerque, NM is seeking a Vice President of Operations to lead performance across our growing hotel portfolio, requiring strong leadership and a track record of elevating guest service and financial results.

You will develop General Managers, drive revenue and expense control, and oversee P&L performance while collaborating with Sales, Revenue, and corporate leadership on openings and growth initiatives.