Senior VP, Multi-Branch Operations & Community Impact

YMCA of the USA; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Job summary

The Valley of the Sun YMCA seeks a dynamic Vice President of Operations to provide strategic leadership and operational oversight for multiple branches while serving as Executive Director of the Southwest Valley YMCA. This executive will partner with the COO and senior leaders to advance the association's priorities, strengthen operations, and deliver exceptional member experiences.

Partnering with the COO and senior leaders, you will improve performance, ensure exceptional member experiences,

Qualifications

• Bachelor's degree in Business Administration, Nonprofit Management, Recreation Management, or related field preferred.
• Ten (10) or more years of progressively responsible leadership experience.
• Experience leading multiple branches or departments.
• Multi-site operational leadership experience preferred.
• Strong financial management and budgeting experience.
• Experience developing leaders through coaching and mentorship.
• Experience leading organizational change.
• Experience building community partnerships.
• Aquatics and program leadership experience strongly preferred.

Responsibilities

• Provide strategic leadership and operational oversight for multiple YMCA branches and assigned program areas, ensuring safe, welcoming, and high-performing Centers for Community Well-Being.
• Serve as the Executive Director of the Southwest Valley YMCA, leading all aspects of branch operations, member experience, facility management, and program delivery.
• Establish, monitor, and evaluate key performance indicators for membership, program participation, service excellence, safety, and operational effectiveness.
• Continuously assess branch operations and implement improvements that enhance efficiency, quality, innovation, and the overall member experience.
• Ensure compliance with YMCA standards, policies, risk management practices, and all applicable regulatory requirements while fostering a culture of safety and accountability.
• Expand Community Impact Through Stewardship & Partnerships by cultivating relationships with community organizations, schools, businesses, municipalities, donors, and strategic partners.
• Oversee branch financial performance through budgeting, forecasting, and stewardship of Association resources.

Skills

Leadership

Strategic planning

Multi-site ops

Financial management

Coaching & mentorship

Partnership building

Change leadership

Education

Bachelor's degree in Business Administration, Nonprofit Management, Recreation Management, or related field

Job description

The Valley of the Sun YMCA seeks a dynamic Vice President of Operations to provide strategic leadership and operational oversight for multiple branches while serving as Executive Director of the Southwest Valley YMCA. This executive will partner with the COO and senior leaders to advance the association's priorities, strengthen operations, and deliver exceptional member experiences.

Partnering with the COO and senior leaders, you will improve performance, ensure exceptional member experiences,