Senior VMware & Hyper-V Infrastructure Engineer

Smart Folks Inc; Phoenix (AZ); On-site; USD 100,000 - 140,000; Full time

Job summary

Smart Folks Inc in Phoenix, AZ seeks a Vmware Server Admin with extensive experience to install, configure, and maintain virtualization and Windows Server environments across VMware vSphere, Nutanix AHV, and Hyper-V.

The role emphasizes incident management, vendor coordination, on-call rotations, and automation using PowerShell and Python to streamline operations. Candidates should have 10–12 years in IT service delivery and strong client-facing communication. ASAP start is preferred.

Qualifications

• 10–12 years in IT service delivery or similar roles.
• Experience in high-volume support environments.
• Strong triage, ticket lifecycle, and 24x7 support experience.
• Excellent client-facing communication and stakeholder management.
• Ability to lead cross-functional teams and drive performance.
• Experience in consulting, RCAs, and requirements documentation is a plus.

Responsibilities

• Install, configure, and maintain Windows Server 2016–2022 environments.
• Deploy and manage virtualization platforms: VMware vSphere, Nutanix AHV, Hyper-V.
• Troubleshoot VMware, Nutanix, and Hyper-V infrastructure issues; perform RCA.
• Collaborate with vendors (HPE, Nutanix, VMware, Microsoft) on incidents.
• Manage Windows Failover Clusters on Server 2022/2025.
• Perform HPE server maintenance including SPP, firmware, and iLO upgrades.
• Upgrade/patch VMware ESXi hosts with Lifecycle Manager.
• Execute Nutanix cluster upgrades and lifecycle tasks.
• Build and deploy host infrastructure across VMware ESXi, Nutanix, and Hyper-V.
• Develop automation scripts using PowerShell and Python.
• Participate in on-call support rotations; after-hours/weekend maintenance.
• Monitor incidents via ServiceNow and ensure SLA adherence.

Skills

IT service delivery

24x7 support

Client-facing communication

Stakeholder management

Cross-functional leadership

Root cause analysis

Requirement documentation

Automation scripting

Vendor coordination

Tools

VMware vSphere

Nutanix AHV

Microsoft Hyper-V

Windows Server

vCenter

PowerShell

Python

ServiceNow

Job description

Smart Folks Inc in Phoenix, AZ seeks a Vmware Server Admin with extensive experience to install, configure, and maintain virtualization and Windows Server environments across VMware vSphere, Nutanix AHV, and Hyper-V.

The role emphasizes incident management, vendor coordination, on-call rotations, and automation using PowerShell and Python to streamline operations. Candidates should have 10–12 years in IT service delivery and strong client-facing communication. ASAP start is preferred.