Senior Vice President, Client Operations

BNY Mellon; Pittsburgh (Allegheny County); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Flexible global resources and tools

Generous paid leaves, including volunteer time

Strong health and well-being programs

Job summary

A financial services firm in Pittsburgh is seeking a Senior Vice President, Client Operations Manager, responsible for supporting client relationships and overseeing financial statement preparation. The candidate should have at least 8 years of experience, preferably in client-facing roles, and a bachelor's degree. The position includes driving process improvements and collaborating with stakeholders. The firm offers competitive compensation and benefits to foster employee well-being.

Qualifications

• Minimum 8 years of total work experience required.
• Experience in client-facing roles is essential.
• Prior experience in financial services is a plus.

Responsibilities

• Support key client relationships as primary point of escalation.
• Oversee preparation and review of financial statements for compliance.
• Drive process improvements within the accounting function.

Skills

Client Facing experience

Financial services knowledge

Process Improvement

Stakeholder Collaboration

Education

Bachelor’s degree or equivalent

Job description

Senior Vice President, Client Operations Manager

This role is located in Pittsburgh, PA.

Responsibilities

• Support key client relationships as primary point of escalation and coordination across accounting services.
• Oversee the preparation and review of financial statements, ensuring accuracy and compliance with regulatory standards.
• Collaborate with internal and external stakeholders to address accounting issues and develop robust solutions that align with BNY's strategic goals.
• Drive process improvements and efficiency initiatives within the accounting function, leveraging technology and best practices.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience.
• At least 8 years of total work experience.
• Experience in Client Facing roles.
• Prior financial services experience a plus.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Equal Employment Opportunity/Affirmative Action Employer

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.