Senior Vice President/Chief Operating Officer

Christ Church Preservation Trust; Harrisburg (Dauphin County); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking non-profit organization dedicated to ending hunger in Central Pennsylvania. As the Senior Vice President/Chief Operating Officer, you will lead operational and facility functions, ensuring compliance with health and safety guidelines while fostering a collaborative workplace culture. This role offers a chance to make a significant impact by managing logistics, food sourcing, and volunteer efforts. With a strong emphasis on leadership and strategic planning, you will work alongside an executive team committed to serving the community. If you are passionate about operational excellence and making a difference, this position is for you.

Benefits

Medical, Dental & Vision Insurance

Health Savings Account

Company Paid Life Insurance

401k

Paid Time Off

13 Paid Holidays

Employee Assistance Program

Qualifications

• 10 years of operational management experience required.
• Strong skills in integrated inventory/accounting software.
• Experience in a non-profit organization preferred.

Responsibilities

• Direct all facilities and warehouse operations ensuring efficiency.
• Supervise food sourcing and logistics operations.
• Develop and manage departmental budgets.

Skills

Operational Management

Warehouse Management

Logistics

Food Safety Programs

Inventory Management

Supervisory Skills

Communication Skills

Conflict Resolution

Education

Bachelor's Degree

Tools

Integrated Inventory/Accounting Software

Microsoft Office Suite

Job description

Come Work for a Wonderful Non-Profit Company in Central Pennsylvania!

We are looking for an experienced full-time Senior Vice President/Chief Operating Officer to direct Central Pennsylvania Food Bank (CPFB) operational and facility related functions including warehouse management and inventory control, facility planning, safety and maintenance, capital projects, food sourcing, transportation and logistics, and volunteer management. The Senior Vice President/Chief Operating Officer also ensures that the CPFB is within compliance with all applicable federal, state, local, and Feeding America health, safety, and operational guidelines. This position requires an inspiring, passionate, collaborative, courageous, innovative, and visionary leader that demonstrates outstanding people and management skills and demonstrates the capacity and desire for future promotion. The Senior Vice President/Chief Operating Officer is a Member of the Food Bank’s Executive Team that is building a caring workplace community that centers our neighbors in need.

Benefits:

• Medical, Dental & Vision Insurance
• Health Savings Account/ Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-term Disability & Long-term Disability
• 401k
• Paid Time Off
• 13 Paid Holidays
• Employee Assistance Program

Job Accountabilities:

• Through excellent leadership of reporting managers and supervisors, direct all facilities and warehouse operations and execution, ensuring efficiency, proper safety, excellence in service, clean and attractive locations, and timely receiving and distribution of food products.
• Provide supervision and support to the Volunteer Supervisor, ensuring excellent relationships with individuals and groups.
• Provide supervision and support to all aspects of food sourcing including, but not limited to, contacting, coordinating, and maintaining an effective food network, including food manufacturers, warehouses, retail growers, special delivery programs, product delivery programs, food purchasing, state and federal agencies (SFPP and TEFAP), disaster relief entities, and all necessary personnel engaged in this network.
• Provide supervision and support to all aspects of transportation and logistics, maintain excellence to maintain our related competitive advantage as a preferred partner with donor companies and government agencies, and ensure compliance with all local, state and federal transportation laws.
• Provide direct supervision of reporting managers and supervisors, including performance and salary reviews, necessary discipline procedures, payroll documentation, and staffing requirements.
• Design and implement food safety programs for the CPFB.
• Formulate and execute, along with members of the Executive Team, strategic plans, structure, and processes necessary to manage the CPFB’s current activities and projected growth.
• Develop and administer relevant departmental budgets.
• Develop and manage systems and procedures for receiving, distributing, and transferring inventory that result in effective inventory control.
• Evaluate each area of operations, perform departmental audits to determine cost benefit, and systematically report these results to the President. Recommend changes, as necessary, to improve systems or to enhance service to partner agencies and our neighbors facing hunger.
• Carry out all activities in compliance with local, state, and federal regulations and laws governing business operations. Responsible for compliance with Feeding America’s applicable guidelines resulting in satisfactory monitoring visits as defined in the current Partner Food Bank Agreement.
• Build a strong operations team through excellent communication and oversight.
• Develop and manage a program to ensure that vehicles, equipment, and the physical plants are adequately maintained at all locations.
• Participate and provide input and direction to a safety education program.
• Manage all facility improvement projects.
• Work with Federal Emergency Management Agency (FEMA), Pennsylvania Emergency Management Agency (PEMA), local response agencies, state Voluntary Organizations Active in Disaster (VOAD), and other response organizations as necessary to coordinate the distribution of food in times of disaster.
• With respect to all facilities, operations, vehicles, and equipment, ensure compliance with all internal and external agreements/contracts and their related guidelines, policies and procedures including, but not limited to, Feeding America, local, state and federal agencies, partner members, and other contractors.
• Confer and consult with the Executive Team, individuals, groups, and committees to determine needs, plan for implementation, termination and/or extension of CPFB Programs and services.
• Prepare monthly, quarterly, and annual reports, functions, procedures, and results.
  Perform other duties and special projects as assigned.
  

Other Duties:

• In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education and Experience:

Education: Bachelor’s degree preferred.

Experience:

• Ten (10) years of direct operational management experience required (i.e., warehouse management, distribution, purchasing, and logistics) with appropriate supervisory experience.
• Strong skills in working with integrated inventory/accounting software to assure the highest quality inventory management.
• Previous work experience in a non-profit organization and/or in an operational role or related experience, including management of a multi-functional organization preferred.
• Additional years of experience and relevant professional certifications will be considered in lieu of having a Bachelor’s degree.

Knowledge, Skills, and Abilities:

• Dedication to the Values established by CPFB and demonstrated compassion for neighbors facing hunger.
• Passionate about working for an organization that values and promotes opportunity, inclusion, and belonging.
• Passion for the Food Bank’s mission and core values and advocacy/economic/social issues.
• Ability to effectively interact with CPFB’s board, co-workers, neighbors facing hunger, partner agency staff volunteers, vendors, guests, etc. with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientation, and to treat each person and community with respect and dignity.
• Ability to see, acknowledge, and cross barriers that divide our population while being culturally sensitive and mindful of different backgrounds.
• Proven ability to resolve conflict; negotiate with sensitivity; problem solve employee conflicts with managers; and use judgment, reasoning, and patience with board, volunteers, and staff.
• Ability to work as part of a high-performance team and be a strong team player.
• Outstanding interpersonal skills: good listener and thoughtful respondent; positive influencer; negotiator; adept writer who can vary communications to fit Passion for customer service excellence (internal and external), professional etiquette, maintain appropriate personal boundaries, and the ability to maintain confidentiality.
• Must be friendly, outgoing, comfortable speaking to people, and have a positive attitude.
• Must have a professional demeanor with the ability to work cooperatively across all levels of the organization.
• Must be detail oriented with the ability to work independently, plan, prioritize, take initiative, resolve problems, meet deadlines, and multi-task.
• Must be honest and reliable with high integrity and a strong work ethic.
• Must possess strong critical thinking skills and recognize opportunities for improvement in the completion of tasks and projects.
• Able to use the organization’s computer software and systems, including Microsoft Office Suite, department specific software systems, telecommunications, and internet applications.
• Attend CPFB Executive Team and Board of Directors and committee meetings.
• Attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
• Ability to operate standard office equipment.
• Submit necessary Feeding America and Feeding Pennsylvania reports in a timely manner.
• Interact with Feeding America and various regional food bank organizations to enhance and further the CPFB’s work to fight hunger locally while working cooperatively with other food banks in the national network.
• Be an excellent communicator and able to present information to the CPFB Board members, Executive Team, and public groups.
• Provide staff support to ad hoc committees of the board as assigned by the President.
• Support and engage in educating the public, building community awareness, volunteer recruitment, and involving volunteers in the function of this position.

Supervisory Responsibilities:

• May directly supervise 5 to 10 or more employees.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, training, planning, assigning, and directing work, addressing complaints and resolving problems.
• Conduct or participate in performance evaluations of team members and provide feedback and recommendations to management.
• Ability to supervise and empower staff growth to meet organizational goals.

Physical Requirements or Licenses:

• This position will allow for limited remote work access along with other locations as needed, or at the discretion of the President.
• Ability to successfully complete a Pennsylvania State Police Clearance, a Pennsylvania Child Abuse History Clearance obtained through the Pennsylvania Department of Human Services, and a Federal Bureau of Investigation Criminal History Record Information obtained by submitting a full set of fingerprints to the Pennsylvania State Police or its authorized agent for submission to the Federal Bureau of Investigation.
• A valid driver’s license with history of a good driving record.
• Ability to travel that may include consecutive overnight stays, and traveling by car, bus, and airplane.
• Conditions may include working outside in inclement weather, working closely with others, working alone, and working protracted or irregular hours.
• Ability to operate material handling equipment. Forklift certification required. ServSafe Manager certification required.
• Regularly required to stand and walk.
• Frequently required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
• Occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 50 pounds.
• Occasionally lift and/or move more than 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be exposed to wet and/or humid conditions and extreme cold.
• May occasionally be exposed to moving mechanical parts and high, precarious places.
• The noise level is usually moderate.

The selected applicant will join a collaborative, values-driven, dynamic team that derives joy from the work and is passionate about resourcing the work to end hunger and its root causes.

The Food Bank’s work culture is progressive and forward-thinking. Staff have the opportunity to fully develop their potential in a variety of ways. As organizational leaders, in shaping programs and advocacy efforts and in working towards a future where no one should be hungry.

Applicants must submit a cover letter, resume, and salary requirements by May 16, 2025, to Central Pennsylvania Food Bank, Department of Human Resources, 3908 Corey Road, Harrisburg, PA 17109, or email [e-mail].

We are proud to be an equal-opportunity employer.