Senior Veterans Benefits Center Manager

Veterans Benefits Administration

Detroit (MI)

On-site

USD 120,000 - 160,000

Full time

6 days ago

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Job summary

Veterans Benefits Administration in Detroit is seeking a Supervisory Veterans Service Representative (Veterans Service Center Manager) to manage VSC operations, staff, and provide information and assistance on all VA benefits to Veterans and dependents. The role includes outreach to stakeholders and ensuring quality claims processing outcomes.

Applicants must meet time-in-grade requirements and be prepared to demonstrate one year of specialized experience at GS-14 or higher, with demonstrated

Qualifications

One year of specialized experience equivalent to GS-14 or higher.
Expert knowledge of Veteran benefit programs and VBA lines affecting benefits.
Experience supervising staff and leading projects.

Responsibilities

Manage Veterans Service Center (VSC) operations and staff.
Provide authoritative guidance on claims processing and appeals.
Lead outreach and provide information to stakeholders and Veterans.

Skills

Benefits programs knowledge

Staff supervision

Project leadership

Labor relations basics

Job description

Applicants must meet time-in-grade requirements and be prepared to demonstrate one year of specialized experience at GS-14 or higher, with demonstrated

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