Senior Vertex AI Conversational AI Engineer

Machine Learning Technologies, LLC; Sunnyvale (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Machine Learning Technologies, LLC is seeking an experienced developer to design, build, and deploy advanced conversational AI solutions on Google Cloud. You will leverage Vertex AI, CCAI, and Dialogflow to create intelligent, scalable chatbots that enhance digital customer engagement.

You will architect scalable chat Virtual Agent frameworks, optimize conversations, and integrate with cloud services such as Pub/Sub, Cloud Run, and BigQuery.

Qualifications

• 6+ years in software development (4+ in NLP/NLU for chat).
• Advanced Python skills; experience with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
• Proven success building conversational agents with Vertex AI and Dialogflow CX/ES.
• Proficiency in GCP services and cloud-native architectures.
• Experience with Agent Assist functionality is a plus.
• Master’s/PhD preferred; GCP certifications; GenAI frameworks (PaLM, Gemini); CRM integration; security/compliance in chat AI.

Responsibilities

• Architect, design, and develop scalable chat Virtual Agent frameworks using Vertex AI.
• Build, customize, and optimize chatbots with Dialogflow CX/ES including intents, contexts, slot filling, and rich fulfillment.
• Leverage NLP/LLM/GenAI on Vertex AI to enhance chatbot capabilities.
• Develop cloud-native chat solutions using GCP services (CCAI, Vertex AI, Pub/Sub, Cloud Functions/Run, Cloud Storage, BigQuery).
• Train, fine-tune, and deploy custom LLMs and RAG pipelines for chat agents.
• Apply MLOps practices for chatbot pipelines including training, deployment, testing, monitoring, and versioning (Vertex AI Pipelines, Docker, Kubernetes, CI/CD).
• Develop REST APIs, gRPC for system integration.

Skills

NLP/NLU for chat

Python

Hugging Face

TensorFlow

PyTorch

Vertex AI

Dialogflow CX/ES

REST APIs

gRPC

MLOps

Cloud/NLP architecture

Education

Master’s/PhD in CS/AI/ML

Tools

Vertex AI Tools

Dialogflow CX/ES

GCP services

Docker

Kubernetes

CI/CD pipelines

RAG pipelines

Job description

Machine Learning Technologies, LLC is seeking an experienced developer to design, build, and deploy advanced conversational AI solutions on Google Cloud. You will leverage Vertex AI, CCAI, and Dialogflow to create intelligent, scalable chatbots that enhance digital customer engagement.

You will architect scalable chat Virtual Agent frameworks, optimize conversations, and integrate with cloud services such as Pub/Sub, Cloud Run, and BigQuery.