Senior Cloud NLP Engineer - Vertex AI & Chatbot Architect

Cloud Analytics Technologies, LLC; Dallas (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

CLOUD ANALYTICS TECHNOLOGIES LLC is seeking a seasoned AI/NLP software engineer in Dallas to architect and build scalable chat Virtual Agent frameworks using Google Vertex AI, Dialogflow CX/ES, and GCP services. You will advance NLP/GenAI capabilities, fine-tune models, and deploy RAG pipelines in cloud-native environments.

Strong Python and cloud experience required. Responsibilities include designing conversational flows, integrating REST/gRPC APIs, and collaborating with cross-functional

Qualifications

• 6+ years in software development (4+ years in NLP/NLU for chat).
• Advanced Python skills with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
• Proven success building conversational agents with Vertex AI and Dialogflow CX/ES.
• Proficiency in GCP services and cloud-native architectures.
• Experience with Agent Assist functionality is a plus.

Responsibilities

• Architect, design, and develop scalable chat Virtual Agent frameworks using Google Vertex AI (Agent Engine, ADK).
• Build, customize, and optimize chatbots and conversational flows with Dialogflow CX/ES (intent detection, context management, slot filling, rich fulfillment).
• Apply NLP, LLM, and GenAI models on Vertex AI for advanced chatbot capabilities (summarization, entity extraction, response generation).
• Develop and maintain cloud-native chat Virtual Agent solutions using GCP services (CCAI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, BigQuery).
• Train, fine-tune, and deploy custom LLMs, transformer models, and RAG pipelines.
• Develop REST APIs, gRPC, and JSON-based integrations for seamless system communication.

Skills

Software development

Python

ML/NLP libraries

Hugging Face

TensorFlow

PyTorch

Vertex AI

Dialogflow CX/ES

GCP services

Leadership

Ownership

Education

Master’s/PhD in CS/AI/ML

Tools

Vertex AI

Dialogflow CX/ES

GCP services

Agent Assist

Job description

CLOUD ANALYTICS TECHNOLOGIES LLC is seeking a seasoned AI/NLP software engineer in Dallas to architect and build scalable chat Virtual Agent frameworks using Google Vertex AI, Dialogflow CX/ES, and GCP services. You will advance NLP/GenAI capabilities, fine-tune models, and deploy RAG pipelines in cloud-native environments.

Strong Python and cloud experience required. Responsibilities include designing conversational flows, integrating REST/gRPC APIs, and collaborating with cross-functional