Senior Veritas eDiscovery Platform Specialist

CGS Federal (Contact Government Services); Boston (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

FSA (Health, Dependent Care, Commuter)

PTO & Holidays

Job summary

Contact Government Services (CGS) seeks a Senior Veritas eDiscovery Platform (eDP) Engineer to join our Legal department on a full-time basis. You will work on Windows server environments, performing configurations, monitoring, maintenance, and incident response.

Responsibilities include automation scripting, change control, storage migrations, and cloud migration support, with a focus on reliability and data integrity.

Responsibilities

• Participate in teleconferences to review, educate, and support program objectives.
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation.
• Record configurations change requests through the established change control board.
• Process storage requests, migrations and decommission tasks.
• Monitor failed system components and coordinate vendor support and site support as needed.
• Respond to monitoring alerts with prompt corrective actions and escalations.
• Complete all scheduled maintenance in accordance with established policies and procedures.
• Prevent data loss or storage outages by deep attention to detail during maintenance.
• Manage technology in remote environments.
• Review and process tickets related to the supported system per SLAs.
• Provide initial response, Level 1 and Level 2 escalation for outages.
• Schedule maintenance actions in a timely manner.
• Create PowerShell and VBS scripts to automate routine maintenance tasks.
• Perform daily system monitoring, verifying integrity and availability of hardware, servers, and systems.
• Review system logs to verify completion of scheduled backups.
• Apply OS patches and upgrades; upgrade admin tools and end-user applications.
• Configure/add new services as necessary; facilitate migration to cloud infrastructures.
• Research and recommend automated approaches for system administration tasks.
• Prepare and review technical assessments with tasks, timelines, and effort.

Job description

Contact Government Services (CGS) seeks a Senior Veritas eDiscovery Platform (eDP) Engineer to join our Legal department on a full-time basis. You will work on Windows server environments, performing configurations, monitoring, maintenance, and incident response.

Responsibilities include automation scripting, change control, storage migrations, and cloud migration support, with a focus on reliability and data integrity.