Senior Vendor Strategy & Performance Manager

Amazon; New York (NY); On-site; USD 94,000 - 142,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon Global Engineering Services (GES) NA Startup Support seeks a Sr. Supply Chain Manager to lead vendor performance strategy across the portfolio, building scorecards and dashboards for leadership visibility.

You will influence sourcing decisions, develop contingent worker pathways, and drive systemic improvements across 450+ projects valued at $5B+. Expect travel up to 25% and office collaboration when not traveling.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• 2+ years of supply chain experience.
• Knowledge of Excel (Pivot Tables, VLOOKUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.
• Experience managing vendor relationships and developing performance accountability frameworks.

Responsibilities

• Own portfolio-wide vendor performance strategy, developing scorecards, accountability frameworks, and strategic relationship management approaches that drive measurable improvement year over year.
• Identify cross-vendor performance patterns, conduct root-cause analyses on systemic issues, and implement corrective actions that have broad organizational impact.
• Build and maintain vendor performance dashboards, KPI frameworks, and analytical tools that provide leadership with real-time visibility into portfolio health.
• Ensure that vendor performance data informs sourcing decisions, contract renewals, and strategic investment.
• Influence Amazon's vendor sourcing and integration strategy in partnership with Global Procurement Operations (GPO).
• Evaluate vendor capabilities at the portfolio level, perform strategic assessments, and generate data-driven recommendations that shape sourcing decisions.
• Design onboarding frameworks, skill-building programs, and performance standards that create consistent requirements for contingent workers.
• Partner with PXT, GES leadership, and execution teams to ensure CW development programs are aligned with organizational needs.
• Influence senior leadership across GES, Finance, GPO, Launch, and partner organizations to align on vendor management standards, secure resources, and drive adoption of best practices.
• Own executive-level communication including Monthly Business Reviews, presenting strategic insights, risk assessments, and recommendations that shape investment decisions.
• Partner with IAS/TVM (technical vendor strategy), execution teams, and cross-functional partners to ensure vendor strategy is integrated across the full project lifecycle.
• Establish and maintain vendor management mechanisms including reporting cadences, performance reviews, escalation processes, and continuous improvement frameworks.
• Drive adoption of vendor management standards across the portfolio, ensuring consistency in how vendor performance is measured, communicated, and acted upon.
• Create comprehensive training programs and knowledge management systems that enable rapid onboarding and reduce single-threaded dependencies.

Skills

Cross-functional collaboration

Data-driven decision making

Program/Project management

Vendor performance management

Education

Bachelor's degree in supply chain, business, engineering, finance or related field

Master's degree in supply chain, business, engineering, finance or related field

Tools

Excel (Pivot Tables, VLOOKUP)

SQL

Job description

Amazon Global Engineering Services (GES) NA Startup Support seeks a Sr. Supply Chain Manager to lead vendor performance strategy across the portfolio, building scorecards and dashboards for leadership visibility.

You will influence sourcing decisions, develop contingent worker pathways, and drive systemic improvements across 450+ projects valued at $5B+. Expect travel up to 25% and office collaboration when not traveling.