Global Vendor Strategy and Performance Leader

Amazon; Austin (TX); On-site; USD 86,000 - 129,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon Global Engineering Services (GES) NA Startup Support seeks a Sr. Supply Chain Manager to lead the Vendor Process Lead role for the NA Startup portfolio.

You will develop strategies, scorecards, and performance frameworks that drive measurable improvements across 450+ projects in a $5B+ portfolio. You will partner with GPO and IAS/TVM, build cross-functional relationships, and create development pathways for contingent workers while maintaining dashboards for leadership visibility across

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional working with tech and non-tech teams experience.
• 3+ years of defining program requirements and using data/metrics to determine improvements.
• 2+ years of supply chain experience.
• Bachelor's degree in supply chain, business, engineering, finance or related field.
• Advanced Excel skills (Pivot Tables, VLookUps) and SQL.
• Experience managing vendor relationships and developing performance accountability frameworks.

Responsibilities

• Own portfolio-wide vendor performance strategy, developing scorecards, accountability frameworks, and strategic relationship management approaches that drive measurable improvement year over year.
• Identify cross-vendor performance patterns, conduct root-cause analyses on systemic issues, and implement corrective actions that have broad organizational impact.
• Build and maintain vendor performance dashboards, KPI frameworks, and analytical tools that provide leadership with real-time visibility into portfolio health.
• Ensure that vendor performance data informs sourcing decisions, contract renewals, and strategic investment.
• Influence Amazon's vendor sourcing and integration strategy in partnership with Global Procurement Operations (GPO).
• Evaluate vendor capabilities at the portfolio level, perform strategic assessments, and generate data-driven recommendations that shape sourcing decisions.
• Design onboarding frameworks, skill-building programs, and performance standards for contingent workers.
• Partner with PXT, GES leadership, and execution teams to ensure CW development programs align with organizational needs.
• Influence senior leadership across GES, Finance, GPO, Launch, and partner organizations to align on vendor management standards, secure resources, and drive adoption of best practices.
• Own executive-level communication including Monthly Business Reviews, presenting strategic insights, risk assessments, and recommendations that shape investment decisions.
• Establish and maintain vendor management mechanisms including reporting cadences, performance reviews, escalation processes, and continuous improvement frameworks.
• Drive adoption of vendor management standards across the portfolio, ensuring consistency in how vendor performance is measured, communicated, and acted upon.
• Create training programs and knowledge management systems for rapid onboarding and reduced single-threaded dependencies.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Supply chain experience

Advanced Excel

SQL

Education

Bachelor's degree in supply chain, business, engineering, finance or related field

Master's degree in supply chain, business, engineering, finance or related field

Tools

Excel (Pivot Tables, VLookups)

SQL

Job description

Amazon Global Engineering Services (GES) NA Startup Support seeks a Sr. Supply Chain Manager to lead the Vendor Process Lead role for the NA Startup portfolio.

You will develop strategies, scorecards, and performance frameworks that drive measurable improvements across 450+ projects in a $5B+ portfolio. You will partner with GPO and IAS/TVM, build cross-functional relationships, and create development pathways for contingent workers while maintaining dashboards for leadership visibility across