Senior Vendor Relationship Manager

Oyster HR; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Oyster HR, a global employment platform, is seeking a seasoned leader to own and evolve our strategic multi-country payroll network. This role focuses on commercial negotiations, regulatory monitoring, and governance to ensure scalable, compliant payroll delivery across markets.

You will drive vendor performance, manage escalations, and build strong partnerships that enable Oyster to hire anyone, anywhere, with high-quality, compliant solutions. Remote in the US with international scope.

Responsibilities

• Act as the Subject Matter Expert and primary operational and commercial owner for Oyster's strategic multi-country payroll p

Job description

One platform, a whole world of opportunityThe best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies Named one of America's Greatest Startup Workplaces 2026 by NewsweekA G2 Spring 2026 Leader across Employer of Record, Global Employment, Multi-country Payroll, and HR ComplianceThe only B Corp-certified global employment platform ~ independently verified since 2023Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. Global candidate-location options available.In this highly strategic and cross-functional role, you’ll own and evolve Oyster’s global network of external payroll partners and core compliance providers that underpins end-to-end payroll delivery across our markets. Operating with a primary focus (~80%) on core multi-country payroll delivery, vendor accuracy, calendar adherence, and operational controls, alongside secondary oversight (~20%) of specialized Compliance vendors, you’ll ensure our partners deliver scalable, high-quality, and fully compliant solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, regulatory monitoring, and strong relationship management to drive vendor performance, execute risk assessments, resolve complex payroll escalations, and continuously strengthen our global partner ecosystem. From leading commercial negotiations, compliance tracking, and governance frameworks to identifying new partner opportunities and ensuring alignment with local legal and statutory payroll standards, you’ll play a critical role in shaping how Oyster delivers global employment solutions at scale.This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and can confidently influence stakeholders internally and externally. You are commercially minded, data-driven, solutions-oriented, and energized by building strong partnerships that create long-term business impact.

Key Responsibilities

Act as the Subject Matter Expert and primary operational and commercial owner for Oyster's strategic multi-country payroll p