Senior Vendor Performance & Operations Lead

Highmark Health; Annapolis (MD); Hybrid; USD 90,000 - 120,000; Full time

Job summary

enGen seeks an experienced Vendor Management professional to oversee external vendors, ensure SLA adherence, and coordinate with client relationship teams. The role emphasizes contract governance, budget oversight, and process improvements across a matrixed organization.

The candidate will manage vendor performance, assist in contract development, and coordinate with procurement for renewals while maintaining fiscal discipline.

Qualifications

• Bachelor's Degree or 6 years related experience are required.
• Experience in Vendor Management, Vendor Operations, and Financial Reporting or Budget Management.
• Ability to manage budgets and communicate with leaders in a matrixed organization.

Responsibilities

• Oversee vendor relationships and ensure performance per contract and SLA.
• Manage day-to-day operational issues and respond to escalated vendor requests.
• Lead budget and procurement alignment, including PO compliance and monthly budget reporting.

Skills

Vendor Management

Vendor Operations

Financial Reporting

Budget Management

Project Management

Leadership

Budgeting

Communication Skills

Education

Bachelor's Degree in Business, Finance/Accounting, Health Care Management, Economics

Substitution: 6 years of relevant work experience

Job description

enGen seeks an experienced Vendor Management professional to oversee external vendors, ensure SLA adherence, and coordinate with client relationship teams. The role emphasizes contract governance, budget oversight, and process improvements across a matrixed organization.

The candidate will manage vendor performance, assist in contract development, and coordinate with procurement for renewals while maintaining fiscal discipline.