Senior Vehicle Operations Logistics Specialist - Non-Driver (Non-Auction)

CAI Cox Automotive Corp Svcs., LLC; Phoenix (AZ); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

7 paid holidays

Bereavement leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive in the United States is seeking a Sr Vehicle Operations Logistics Specialist - Non-Driver to manage relationships with carrier partners and optimize transportation sourcing.

The role focuses on maintaining carrier databases, exploring alternative carriers, and collaborating with internal teams to ensure aligned processes and effective performance. A strong emphasis on negotiation and process improvement is expected.

Qualifications

• High School Diploma or GED required.
• 3 years direct experience with customer service and/or operations.
• 5 years automotive industry and/or logistics experience.
• Servant team member with ability to build strong trusted relationships.
• Enjoys solving problems and able to resolve conflicts through strong mediation skills.
• Motivated, driven, and can influence and drive teams to success.
• Demonstrated ability to operate effectively in highly matrixed environments.
• Demonstrated track record of developing and maintaining strong relationships.
• Intermediate Excel skills.

Responsibilities

• Advocate for our network of carriers and form lasting relationships.
• Leverage internal and external partners to grow carrier partnerships.
• Remediate issues and address escalations promptly.
• Maintain carrier database and onboard new volume carriers.
• Negotiate rates to secure competitive pricing while aligning with market baselines.
• Lead conversations to terminate underperforming lanes/contracts.
• Provide weekly regional Wins, Opportunities & Threats insights.
• Support process improvements and efficiency initiatives.

Skills

Carrier relationships

Sourcing strategies

Negotiation

Excel

Communication

Problem solving

Independent work

Education

High School Diploma / GED

Tools

Excel

Job description

Company Cox Automotive – USA Job Family Group Vehicle Operations

Job Profile Sr Vehicle Operations Logistics Specialist - Non-Driver (Non-Auction) Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Job Scope: Highly motivated Sr Vehicle Operations Logistics Specialist will focus on cultivating and maintaining strong and lasting relationships with our carrier partners. This individual should be able to maintain and update dedicated volume carrier database details and assist in finding alternative carriers if existing carriers are unable to meet their performance obligations. To be a successful Sr Vehicle Operations Logistics Specialist, you should be able to work with the multiple internal departments to ensure alignment, have extensive knowledge of the sourcing process from start to finish, be an advocate of the process to both carriers and internal teammembers.A high-performing Sr Vehicle Operations Logistics Specialist should be able to develop and implement innovative ideas to enhance sourcing strategies.

Key Responsibilities

• Serve as an advocate for our network of carriers.
• Form and maintain long lasting relationships with new as well as existing carriers
• Leverage relationships across Ready Logistics internal and external partners to provide support and grow partnerships with existing contracted carriers
• Responsible for remediating issues and addressing all escalations in a timely and effective manner
• Maintaining database of carriers participating in dedicated volume events
• Host orientation calls for newly onboard dedicated volume carriers
• Proactively look for opportunities to drive additional savings outside of pre-determined sourcing areas
• Negotiate rates with carriers to secure the most competitive price while maintaining alignment with established market rate baselines for the assigned lane
• Lead conversations with carriers that are under review to have lanes/contract terminated
• Maintain records for termination
• Play key role in requirements gathering and carrier capability identification in new lines of business and delivery of new products and services
• Provide weekly overview of the region’s Wins, Opportunities & Threats
• Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
• Serve as the ‘Go To’ subject matter expert for your area of responsibility and book of business
• Support ad hoc projects

Administration

• Possesses excellent interpersonal skills and ability to work with diverse carriers and teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines
• Work effectively on multiple assignments, activities and projects
• Develop and maintain key processes established by the business
• Ensure timely and effective problem resolution
• Maintain monthly scorecard and establish consistent cadence with carrier performance reviews

Skills

• Strong understanding of the auto transport industry, carrier types, truck types and capabilities
• Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
• Excellent verbal and written communication skills.
• Ability to handle high pressure situations and tight deadlines
• Good judgment, discretion, tact and the ability to work easily at all levels within the organization
• Ability to partner well with colleagues in a matrixed work environment.
• Ability to work independently and to undertake responsibilities with minimal guidance
• Adapting approach and comfortable with ambiguity
• Passion for and understanding of the automotive industry and ecosystem

Qualifications

• High School Diploma / GED Required
• 3 years direct experience with customer service and/or operations
• 5 years automotive industry and/or logistics experience
• Servant team member with ability to build strong trusted relationships
• Enjoys solving problems and able to resolve conflicts through strong mediation skills
• Motivated, driven, and can influence and drive teams to success
• Demonstrated ability to operate effectively in highly matrixed environments
• Demonstrated track record of developing and maintaining strong relationships
• Intermediate Excel Skills

Work Environment

Occasional exposure to weather conditions, and noise. Long periods of sitting or standing in an office environment

SMCOX Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.