Senior UX Writer (Health Tech) - Clear, Trusted App Content

We are your ALLY; United States; Hybrid; USD 82,000 - 103,000; Full time

Job summary

Natural Cycles, an international team with offices in New York, Stockholm, and Geneva, seeks a Senior/Staff UX Writer to shape how we communicate with users across the app. You’ll focus on onboarding, fertility status, educational content, and subscription journeys, ensuring clarity, accuracy, and trust.

Collaborating with designers, product managers, researchers, and regulatory teams, you will translate complex scientific information into accessible content, improve information architecture,

Qualifications

• 8+ years of experience in UX writing, content design, or product writing in digital products or mobile apps.
• Strong portfolio demonstrating solving complex UX challenges and improving user experiences.
• Hands-on writer who turns complicated information into clear, accessible content.
• Understanding of the product design process and collaboration with designers, PMs, and engineers.
• Experience shaping content across complete user journeys, from concepts to live improvements.
• Comfort working with user research, usability testing, and data to inform writing decisions.
• Able to contribute to information architecture, content patterns, and a consistent product experience.
• Clear communicator and collaborator across disciplines.
• Willingness to own work, accept feedback, and contribute to a collaborative culture.
• Nice to have: experience with health/regulatory, accuracy and trust in products.

Responsibilities

• Write clear, intuitive product content across the app: onboarding, fertility status, results, device setup, education, and subscriptions.
• Collaborate with product designers, PMs, and engineers to shape experiences from concept to launch.
• Turn complex scientific information into understandable content users can trust.
• Improve information architecture, content structure, and in-app education.
• Use user research, usability testing, data, and experiments to evaluate and improve content for comprehension, engagement, and conversion.
• Develop and evolve voice, tone, terminology, and UX writing guidelines across the product.
• Partner with regulatory and legal teams to ensure content is accurate and compliant.
• Support localization by creating content and guidelines for multiple markets.
• Explore AI tools to support writing and maintain quality and accuracy.
• Contribute to maintaining and improving the quality system in line with regulations.

Skills

UX writing

Content design

Product writing

Portfolio

Cross-functional collaboration

User research

Job description

Natural Cycles, an international team with offices in New York, Stockholm, and Geneva, seeks a Senior/Staff UX Writer to shape how we communicate with users across the app. You’ll focus on onboarding, fertility status, educational content, and subscription journeys, ensuring clarity, accuracy, and trust.

Collaborating with designers, product managers, researchers, and regulatory teams, you will translate complex scientific information into accessible content, improve information architecture,