Senior UX Strategist

Multiplayer Studio LLC; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

Multiplayer Studio LLC in New York / Toronto / Remote is seeking a Senior UX Strategist who can design and execute foundational research, translate complex insights into actionable product direction, and partner closely with design to drive decisions.

You will design and execute generative and evaluative studies, map user workflows and pain points, and present synthesized insights with clear, business-connected recommendations across discovery to validation.

Qualifications

• 5+ years in product strategy, UX research, or related strategic roles.
• Experience leading generative and evaluative research (interviews, diary studies, usability testing).
• Ability to translate research insights into actionable recommendations and articulate business impact.

Responsibilities

• Design and execute generative and evaluative research studies.
• Understand user workflows, pain points, and operational contexts.
• Collaborate with design throughout the product development cycle from discovery to validation.
• Translate research insights into design opportunities and business impact.
• Present synthesized insights with clear, actionable recommendations.

Skills

UX research

Product strategy

Cross-functional collaboration

Facilitation

Storytelling

Job description

New York, USA / Toronto, Canada / Remote

Date posted

July 15, 2026

Multiplayer is a global design studio that’s built to take on difficult projects for dynamic clients in complex industries. We design and build digital products that work for people, so people can do their best work.

About Multiplayer

We are Multiplayer! We design and build products that work for people, so people can do their best work.

We design product experiences that bring purpose and delight to everyday tasks. Working side by side with our clients, we help rapidly build their internal design capabilities. And we’re dedicated to fostering happiness in our own culture and in every client relationship.

We believe happiness is good business. When people are happier at work, they perform better, think smarter, and achieve more. This belief powers our approach, which we call Happiness by Design.

Let’s build a happier way to work—together.

The person we’re looking for

We’re seeking a Senior UX Strategist with a proven ability to design and execute foundational research, translate complex insights into actionable product direction, and partner closely with design to drive decisions.

Job Overview:

Some things you will be responsible for:

• Design and execute generative and evaluative research studies
• Conduct foundational research as needed to understand user workflows, pain points, and operational contexts
• Scope research creatively to balance rigour, timeline constraints, and confidence in recommendations
• Collaborate closely with design counterparts throughout the product development cycle - from discovery through validation
• Participate in co-ideation sessions, translating research insights into design opportunities
• Present synthesized insights with clear, actionable recommendations tied to business impact
• Deliver audience-centric narratives that drive decision-making, not just research reports
• Track and communicate the impact of research-informed decisions
  

Requirements

• 5+ years in product strategy, UX research, or related strategic roles
• Demonstrated experience leading generative and evaluative research (user interviews, diary studies, usability testing, etc.)
• Track record of translating research insights into actionable recommendations and articulating their business impact
• Excellent facilitation, storytelling, and cross-functional collaboration skills
• Occasional travel may be required depending on project and client needs

A career designed with happiness in mind.

We’re looking for Senior UX Strategists who understand the power of good design, if like us, you’d rather ask questions than follow process dogma then lets find a better way, together.