Senior UX Researcher (Remote)

Insight Global; California (MO); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a mixed-methods User Experience (UX) Researcher to shape their research culture and guide product strategy. In this role, you will investigate user needs and behaviors, collaborate with product teams, and advocate for user-centered thinking. The ideal candidate has strong research experience and excellent communication skills.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k retirement account access with employer matching

Paid sick leave

Qualifications

• 5+ years experience in UX research.
• Experience with a variety of methods including usability studies and concept tests.
• Demonstrated ability to design and execute qualitative studies.

Responsibilities

• Identify and prioritize high-impact research opportunities in collaboration with the product team.
• Design and execute research studies using various methods.
• Synthesize findings into actionable recommendations.

Skills

Excellent communication

Storytelling capabilities

Collaborative mindset

Adaptable

Resourceful

Skilled in navigating ambiguity

Job description

As a mixed-methods User Experience (UX) Researcher, you'll have the opportunity to shape the research culture on this emerging UXR team, while informing product strategy and design through all phases of product development. Your focus will be to investigate user needs and behaviors at both strategic and tactical levels. Through primary research as well as product analytics, market research, and desk research where appropriate, you will uncover patterns, motivations, and opportunities that guide product and design decisions. You'll collaborate closely with product managers, designers, and engineers.

Responsibilities

1. Identify and prioritize high-impact research opportunities across the product lifecycle in collaboration with the product team (UX, PM, and Eng), ensuring alignment with business goals
2. Design and execute research studies using a variety of methods (surveys, in-depth interviews, diary studies, etc.) to explore user needs and pain points
3. Synthesize findings into actionable recommendations to help cross-functional stakeholders make informed decisions
4. Communicate findings through reports, artifacts, presentations, and workshops
5. Advocate for user-centered thinking and contribute to shaping the research culture

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Minimum Qualifications

• 5+ years experience in UX research
• Experience with a variety of methods and research types (usability studies, concept tests, needfinding, etc.)
• Demonstrated ability to design and execute qualitative studies as well as basic surveys
• Excellent communication and storytelling capabilities
• Collaborative mindset. Adaptable and resourceful, thriving in a startup environment that requires rapid iteration and agile approaches, while maintaining a commitment to high-quality, rigorous research
• Skilled in navigating ambiguity, bringing structure to undefined problems, and aligning research objectives with broader product and business goals.

Nice to Have Skills & Experience

• Experience conducting research for hardware products
• Experience working as an embedded researcher in product teams

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.