Senior UX Researcher — Fintech Insights & Strategy

Remote Jobs; New York (NY); Hybrid; USD 150,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Fully-paid parental leave

Company 401k, HSA, and FSA

Unlimited vacation for salaried roles

Work from home setup allowance

Access to earnings daily

Disability insurance

Job summary

Clair is seeking a User Researcher to build and scale Clair's user research foundation across fintech products. You will work with Product, Design, and Data to identify critical questions, define research approaches, and translate customer insights into action.

Experience with financial services is strongly preferred and proficiency with Figma is beneficial. You will partner with cross-functional teams to plan and execute studies from discovery to post-launch evaluation, shaping product strategy

Qualifications

• 5+ years of experience in User Research or related discipline.
• Experience researching fintech, banking, or financial services is highly preferred.
• Strong qualitative and quantitative research skills including interviews, usability testing, and surveys.
• Proven ability to partner with Product Managers and Product Designers.
• Ability to work with Figma and test concepts with users.

Responsibilities

• Plan and execute qualitative and quantitative research across the product development lifecycle.
• Conduct user interviews, usability testing, concept testing, prototype testing, surveys, and diary studies as appropriate.
• Collaborate with Design to test prototypes and iterate quickly based on user feedback.
• Synthesize research findings into clear, actionable insights and recommendations.
• Turn insights into product decisions and drive action across teams.

Skills

User Research

Qualitative Research

Quantitative Research

Interviews

Stakeholder Collaboration

Tools

Figma

Job description

Clair is seeking a User Researcher to build and scale Clair's user research foundation across fintech products. You will work with Product, Design, and Data to identify critical questions, define research approaches, and translate customer insights into action.

Experience with financial services is strongly preferred and proficiency with Figma is beneficial. You will partner with cross-functional teams to plan and execute studies from discovery to post-launch evaluation, shaping product strategy