Remote UX Researcher: Shape fintech with user insights

Design Better; United States; Remote; USD 200,000 - 250,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive health benefits

Flexible hours and remote environment

Unlimited vacation

401(k) retirement plan

Wellness stipend

Learning & Development stipend

Remote setup stipend

Job summary

Phantom is seeking a UX Researcher to understand how people manage money, discover opportunities, and trade with confidence. You will combine direct user insight with behavioral data to inform strategy and execution across product, design, engineering, and data science. This role sits in Design and collaborates across functions.

You will lead discovery, test concepts, and connect findings to business decisions. Remote, globally distributed team, equity, and strong growth opportunities offered.

Qualifications

• Significant experience leading product research end to end.
• Strong qualitative research craft and judgment about methods.
• Sound analytical judgment and ability to work with Data Science.

Responsibilities

• Partner with cross-functional teams to prioritize research questions.
• Lead discovery and evaluation across the product lifecycle.
• Coordinate with Data Science to connect insights with analytics and experiments.
• Translate research into actionable insights for strategy and product decisions.
• Coach partners to run lightweight studies with high quality.
• Develop accessible research processes and reusable evidence.

Skills

Product research

Qualitative research

Analytical judgment

Independent work

Clear communication

Ownership

Curiosity about finance

Tools

SQL

AI-assisted research

Job description

Phantom is seeking a UX Researcher to understand how people manage money, discover opportunities, and trade with confidence. You will combine direct user insight with behavioral data to inform strategy and execution across product, design, engineering, and data science. This role sits in Design and collaborates across functions.

You will lead discovery, test concepts, and connect findings to business decisions. Remote, globally distributed team, equity, and strong growth opportunities offered.