Senior UX Researcher

Bright Mind Solutions LLC; Minneapolis (MN); Hybrid; USD 100,000 - 160,000; Full time

Job summary

Bright Mind Solutions LLC in Minneapolis, MN is seeking a Senior UX Researcher for a local, hybrid, contract role. You will lead end-to-end UX research across discovery, concept validation, and evaluation for enterprise products, partnering with product, design, and engineering teams to define questions and align to business outcomes.

The role requires strong qualitative and quantitative research skills, synthesis of insights into actionable narratives, and advocacy for user-centered

Qualifications

• Lead and execute UX research across discovery, concept validation and evaluative phases for enterprise products.
• Partner with product managers, designers, engineers and business stakeholders to define research questions and align to product outcomes.
• Proficient in qualitative and quantitative research methods and when to apply them.
• Strong portfolio or case studies showing enterprise research impact on product decisions.
• Experience researching systems in store operations, supply chain, finance, HR, or other enterprise domains.

Responsibilities

• Lead and execute end-to-end UX research for enterprise products.
• Partner with cross-functional teams to define research questions and align with KPIs.
• Conduct qualitative and quantitative studies: interviews, usability tests, surveys, data analysis.
• Synthesize findings into clear insights, frameworks, and narratives for product decisions.
• Advocate for user-centered decisions within product teams in fast-moving environments.

Skills

UX Research

Qualitative methods

Quantitative methods

Interviews

Usability testing

Contextual inquiry

Journey mapping

Stakeholder alignment

Enterprise software

Data analysis

Storytelling

Cross-functional collaboration

Tools

Ethnographic fieldwork

Job description

Senior UX Researcher

Contract

Minneapolis, MN - Hybrid

Need LOCAL only

Job Description:

• Lead and execute end-to-end UX research across discovery, concept validation, and evaluative phases for enterprise products
• Partner closely with product managers, designers, engineers, and business stakeholders to define research questions and aligning to product and business outcomes
• Clear objectives, parameters, constraints, etc. Aligning to any relevant KPI's, outcomes that the business / product team is working towards / measuring.
• Conduct qualitative and quantitative research using methods such as interviews, contextual inquiry, journey mapping, usability testing, surveys, and data analysis
• Investigate complex workflows, business processes, and operational systems to uncover user needs, pain points, and opportunities
• Synthesize research findings into clear, actionable insights, frameworks, and narratives that inform product and design decisions
• Advocate for user-centered decision-making within product teams, balancing user needs with business and technical constraints
• Navigate ambiguity and evolving problem spaces, delivering research impact in fast-moving, iterative environments
• Contribute to a culture of evidence-based, human-centered practice across UX, product, and engineering teams
• UX Researcher supporting enterprise software, internal tools, or B2B platforms
• Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
• Proficiency in a range of qualitative and quantitative research methods and when to apply them
• Strong portfolio or case studies demonstrating enterprise research work, problem framing, clear insights communication, and impact on product decisions
• Experience researching systems that support store operations, supply chain, finance, HR, or other enterprise domains
• Strong skills in research synthesis, sensemaking, and storytelling for cross-functional audiences