Senior UX Program Manager, WW Prime - Design

Amazon; Seattle (WA); On-site; USD 116,000 - 193,000; Full time

Job summary

Join a forward-thinking company as a Senior UX Program Manager, where you'll lead the development of a robust design system for a globally recognized membership program. This role is pivotal in enhancing user experiences for millions of customers. You'll engage with diverse teams, implement streamlined processes, and leverage data to drive continuous improvements. Your expertise will help shape a scalable design ecosystem that empowers designers and engineers alike. If you're passionate about user-centered design and eager to make a significant impact in eCommerce, this opportunity is perfect for you.

Benefits

Medical Benefits

Equity Options

Sign-On Bonuses

Comprehensive Compensation Package

Qualifications

• 6+ years of design experience with an online portfolio.
• Ability to analyze data for continuous business improvements.

Responsibilities

• Lead the creation and scaling of the design system and library.
• Collaborate with cross-functional teams to refine design strategies.

Skills

Design Experience

Data Analysis

Stakeholder Management

Understanding User Needs

Project Management

Education

Bachelor's Degree in Design or Related Field

Tools

Project Management Tools

Job description

Senior UX Program Manager, WW Prime - Design

Job ID: 2801718 | Amazon.com Services LLC

As a Senior UX Program Manager for WW Prime, your primary focus will be on leading the creation and scaling of our design system and design library. You will be responsible for ensuring consistent, high-quality design delivery across the organization by establishing and maintaining a robust design infrastructure.

Your key responsibilities will include defining the program, strategy, and success metrics for our design system and library. This will involve building the foundational structure, including the business case, prioritization alignment, team engagement, governance, and communication processes. Your goal will be to create a seamless, efficient, and scalable design ecosystem that empowers our designers, researchers, content strategists, and UX engineers to deliver exceptional user experiences.

To achieve this, you will need to implement streamlined processes and workflows to improve team execution and delivery. This may include resolving resourcing gaps, anticipating and addressing bottlenecks, and collaborating with stakeholders to develop ongoing improvements. You will also be responsible for coordinating with the design, product, and technology teams to ensure the design system and library are aligned with their needs and are driving successful program delivery and outcomes.

By taking a system-thinking approach, you will analyze issues and implement holistic solutions, ensuring that the linkages between structure, people, process, and technology are optimized.

Key Job Responsibilities

1. Establish a comprehensive program to build and scale our design system and library.
2. Engage with cross-functional partners to understand their needs and pain points, and use this feedback to refine the design system and library strategy.
3. Develop a detailed roadmap for scaling the design system and library, including specific goals, milestones, and success metrics.
4. Explore opportunities to leverage automation and technology to streamline the creation, maintenance, and distribution of design assets.
5. Identify and document best practices for design system governance and maintenance that can be shared and replicated across the organization.
6. Partner with UX and Engineering to ensure the design system and library infrastructure is secure, scalable, and aligned with industry best practices.

About the Team

Amazon Prime is an integral part of Amazon. The Amazon Prime Program has over 200+ million members, is present in 25+ countries and ever expanding, making it one of the best membership programs that customers trust. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.

BASIC QUALIFICATIONS

1. 6+ years of design experience.
2. Have an available online portfolio.
3. Experience understanding needs of business and end customers and translating them into right solutions.
4. Experience gathering and analyzing large amounts of data and delivering continuous business improvements.

PREFERRED QUALIFICATIONS

1. Knowledge of project management tools and methodologies (agile to waterfall).
2. Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Posted: December 13, 2024 (Updated about 6 hours ago)