Senior UX Designer — Identity & Access Platform

AppFolio; Washington (District of Columbia); Hybrid; USD 125,000 - 157,000; Full time

Benefits offered by this job

Total Rewards package

Hybrid work model

Equal Opportunity Employer

Job summary

AppFolio seeks a Senior UX Designer to own identity and access management across its platform, shaping sign-in, authentication flows, and how customers manage roles and access. This is a foundational design role where systems thinking and security constraints guide both product and design teams.

Reporting to the Director of Platform UX, you will design internal tools, own end-to-end auth experiences including passkeys and social sign-in, and mentor teammates.

Qualifications

• 4+ years of UX or product design experience.
• Experience designing for security-sensitive, trust-critical, or infrastructure-level product areas (identity, authentication, account management, or similar).
• Strong collaboration skills with product and engineering partners.
• Portfolio or work samples showing rigor in complex, constraint-heavy problem spaces.

Responsibilities

• Design the internal tools, documentation, and patterns other product teams rely on when they build on top of our identity and permissions platform, making that experience as considered as anything customer-facing.
• Own the end-to-end design of authentication and account permissions experiences, including login, passkeys, and social sign-in.
• Work across product development teams to resolve dependencies and align work to serve both users and business goals, building confidence in a direction with your product and engineering partners before acting.
• Apply a strong foundation in research and data to guide design decisions, knowing when to gather more evidence versus when to make a call.
• Understand our design system at a deep level, proactively contributing improvements and helping others apply it correctly.
• Present your work with polish and confidence, tailoring your message to the audience, from your immediate team to cross-functional stakeholders.
• Mentor and share knowledge with teammates as a trusted, go-to resource.

Skills

UX design

Security-conscious design

Collaboration

Portfolio

Job description

AppFolio seeks a Senior UX Designer to own identity and access management across its platform, shaping sign-in, authentication flows, and how customers manage roles and access. This is a foundational design role where systems thinking and security constraints guide both product and design teams.

Reporting to the Director of Platform UX, you will design internal tools, own end-to-end auth experiences including passkeys and social sign-in, and mentor teammates.