Senior Platform UX Designer - Identity & Access

AppFolio; Richardson (TX); Hybrid; USD 125,000 - 157,000; Full time

Job summary

AppFolio is seeking a Senior UX Designer to own the identity and access management UX across our platform, shaping sign-in and authentication flows and how roles are managed for users. This role emphasizes systems thinking and technical fluency, with reporting to the Director of Platform UX.

You’ll influence the design system, mentor teammates, and partner with product and engineering to deliver secure, scalable experiences for diverse customers.

Qualifications

• 4+ years of experience in UX or product design.
• Experience designing for security-sensitive, trust-critical, or infrastructure-level product areas (identity, authentication, account management, or similar)
• Strong collaboration skills with product and engineering partners
• Portfolio or work samples showing rigor in complex, constraint-heavy problem spaces

Responsibilities

• Design the internal tools, documentation, and patterns other product teams rely on when they build on top of our identity and permissions platform, making that experience as considered as anything customer-facing
• Own the end-to-end design of authentication and account permissions experiences, including login, passkeys, and social sign-in
• Work across product development teams to resolve dependencies and align work to serve both users and business goals, building confidence in a direction with your product and engineering partners before acting
• Apply a strong foundation in research and data to guide design decisions, knowing when to gather more evidence versus when to make a call
• Understand our design system at a deep level, proactively contributing improvements and helping others apply it correctly
• Present your work with polish and confidence, tailoring your message to the audience, from your immediate team to cross-functional stakeholders
• Mentor and share knowledge with teammates as a trusted, go-to resource

Skills

Systems thinking

Security-focused design

Collaboration

Complex problem solving

Job description

AppFolio is seeking a Senior UX Designer to own the identity and access management UX across our platform, shaping sign-in and authentication flows and how roles are managed for users. This role emphasizes systems thinking and technical fluency, with reporting to the Director of Platform UX.

You’ll influence the design system, mentor teammates, and partner with product and engineering to deliver secure, scalable experiences for diverse customers.