Senior UX Designer, Identity & Access Platform

AppFolio; Atlanta (GA); On-site; USD 125,000 - 157,000; Full time

Job summary

AppFolio is seeking a Senior UX Designer to own the identity and access management experience across our platform, including sign-in and authentication flows, and how customers manage user roles and access. You will shape foundational architecture that other product and design teams build on, requiring systems thinking and technical fluency alongside visual craft.

Reporting to the Director of Platform UX, you will influence a high-impact area of the product, mentor teammates, and collaborate

Qualifications

• 4+ years of experience in UX or product design.
• Experience designing for security-sensitive, trust-critical, or infrastructure-level product areas (identity, authentication, account management, or similar).
• Strong collaboration skills with product and engineering partners.
• Portfolio or work samples showing rigor in complex, constraint-heavy problem spaces.

Responsibilities

• Design the internal tools, documentation, and patterns other product teams rely on when they build on top of our identity and permissions platform, making that experience as considered as anything customer-facing
• Own the end-to-end design of authentication and account permissions experiences, including login, passkeys, and social sign-in
• Work across product development teams to resolve dependencies and align work to serve both users and business goals, building confidence in a direction with your product and engineering partners before acting
• Apply a strong foundation in research and data to guide design decisions, knowing when to gather more evidence versus when to make a call
• Understand our design system at a deep level, proactively contributing improvements and helping others apply it correctly
• Present your work with polish and confidence, tailoring your message to the audience, from your immediate team to cross-functional stakeholders
• Mentor and share knowledge with teammates as a trusted, go-to resource

Skills

UX design

Systems thinking

Cross-functional collaboration

AI tools in design

Education

Portfolio or work samples

Job description

AppFolio is seeking a Senior UX Designer to own the identity and access management experience across our platform, including sign-in and authentication flows, and how customers manage user roles and access. You will shape foundational architecture that other product and design teams build on, requiring systems thinking and technical fluency alongside visual craft.

Reporting to the Director of Platform UX, you will influence a high-impact area of the product, mentor teammates, and collaborate