Senior UX Designer: Fintech SaaS, Research-Driven

Great Gray Group; Boston (MA); Hybrid; USD 135,000 - 170,000; Full time

Benefits offered by this job

Group medical, dental and vision

Employer-paid life and disability

Annual well-being stipend

401(k) with employer contribution

Job summary

Great Gray Group in Boston, MA is seeking a Senior UX Designer to elevate the experience quality of our retirement investment platform. You will translate complex advisor workflows into clear, efficient interfaces and lead user research that grounds product decisions in real behavior.

You will collaborate with product, engineering, and stakeholders in a hybrid environment, contributing to design systems and scalable UI components while navigating a fast-paced, low-structure context.

Qualifications

• Bachelor's degree in design or related field (Master's degree a plus).
• 7+ years of professional UX/UI design experience in a B2B SaaS environment.
• Experience with 0-1 products and/or fintech preferred but not required.
• Proven track record of leading research end-to-end — translating findings into product decisions.
• Strong collaboration skills with product managers and engineers in an agile environment to ship user-centered solutions.
• Proficiency in Figma and other industry-standard design tools.
• Experience building or meaningfully contributing to a design system in a scaling product environment.
• Comfortable managing multiple priorities in a fast-paced, low-process environment where you'll often be building the framework while using it.
• Comfortable navigating ambiguity
• Entrepreneurial mindset to bring best practice ideas to the team.
• Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration

Responsibilities

• Design and prototype across the full UX process — information architectures, user flows, wireframes, and high-fidelity interactive prototypes for testing and stakeholder alignment
• Lead user research for your initiatives — conducting interviews, usability testing, and surveys to build deep understanding of advisor, recordkeeper, and asset manager personas, their workflows, pain points, and behaviors
• Partner with product managers, engineers, and stakeholders to define requirements, iterate on solutions, and ship high-impact work
• Present research findings and design decisions to stakeholders at all levels, connecting user needs to business outcomes
• Work closely with engineering through detailed specs and ongoing support to maintain design quality through production
• Collaborate with fellow designers to raise the bar on craft and establish design patterns, UI components, and accessibility standards that ensure consistency and scale across the platform
• Complete other related duties as assigned

Skills

UX/UI design

Fintech experience

Research leadership

Collaboration in Agile

Design systems

Multi-priority management

Entrepreneurial mindset

Education

Bachelor's degree in design or related field

Master's degree a plus

Tools

Figma

Job description

Great Gray Group in Boston, MA is seeking a Senior UX Designer to elevate the experience quality of our retirement investment platform. You will translate complex advisor workflows into clear, efficient interfaces and lead user research that grounds product decisions in real behavior.

You will collaborate with product, engineering, and stakeholders in a hybrid environment, contributing to design systems and scalable UI components while navigating a fast-paced, low-structure context.