Senior UX Designer - Enterprise OSINT & Strategy

Hatchit; Reston (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Babel Street, a leader in identity intelligence solutions, seeks a Senior User Experience Designer to shape vision, strategy, and execution of exceptional user experiences across their product portfolio. You will bring user-centered design, systems thinking, and product strategy to transform complex challenges into intuitive, elegant solutions.

Join their Design Operations team, partnering with Product Management, Engineering, Marketing, and customers to define and deliver industry-leading

Qualifications

• 8+ years of experience designing digital products and experiences within enterprise, B2B SaaS, government, or similarly complex environments.
• Proven track record of leading the design of complex software products from concept through launch and iterative improvement.
• Expertise in user-centered design methodologies, interaction design, visual design, information architecture, and usability testing.
• Strong portfolio demonstrating strategic thinking, problem-solving, and measurable impact on business and user outcomes.
• Advanced proficiency with Figma and modern design tooling, including design systems, prototyping, and collaboration workflows.
• Experience building, scaling, and governing design systems, including components, documentation, and coded implementation alignment to drive consistency across products and platforms.
• Strong understanding of accessibility standards (ADA/WCAG) and experience incorporating accessibility requirements into product design.
• Ability to synthesize research, analytics, customer feedback, and business objectives into actionable design insights.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence decisions across all levels of the organization.
• Experience working closely with engineering teams in Agile product development environments, including sprint planning, backlog refinement, iterative delivery, and UX work management through tools such as Jira and Confluence.

Responsibilities

• Lead the end-to-end design of complex product experiences, from discovery and concept development through delivery and continuous optimization.
• Translate ambiguous user needs, business goals, and technical requirements into innovative, intuitive, and scalable design solutions.
• Drive UX strategy and influence product roadmap decisions through customer insights, user research, analytics, and design thinking methodologies that improve customer outcomes, product adoption, usability, and overall product effectiveness.
• Create high-quality user flows, information architecture, wireframes, prototypes, interaction models, and polished visual designs that establish best practices across products.
• Partner closely with Product Managers and Engineering teams to clarify requirements, identify workflow gaps and edge cases, translate roadmap initiatives into actionable UX epics, stories, and design tasks, and support technically feasible delivery across multiple initiatives.
• Facilitate discovery efforts, workshops, user journey mapping sessions, design critiques, and stakeholder alignment activities, using qualitative and quantitative data to validate assumptions and continuously improve user experiences.
• Champion accessibility, usability, and inclusive design principles throughout the product lifecycle, including design and accessibility QA with Engineering to ensure implemented experiences meet approved UX standards.
• Support the evolution of reusable design-system components, patterns, standards, documentation, UX governance, and scalable design processes that improve team effectiveness and consistency in partnership with Design Engineering.
• Provide product context, design critique, and constructive feedback to internal and external design partners to support high-quality design execution.
• Communicate complex concepts and recommendations clearly to technical, business, and executive audiences.

Skills

User-centered design

Figma

Design systems

Accessibility (ADA/WCAG)

Jira

Confluence

Information architecture

Stakeholder management

Tools

Figma

Jira

Confluence

Job description

Babel Street, a leader in identity intelligence solutions, seeks a Senior User Experience Designer to shape vision, strategy, and execution of exceptional user experiences across their product portfolio. You will bring user-centered design, systems thinking, and product strategy to transform complex challenges into intuitive, elegant solutions.

Join their Design Operations team, partnering with Product Management, Engineering, Marketing, and customers to define and deliver industry-leading