Senior UX Designer: Enterprise OSINT & GovTech

Babel Street; Somerville (MA); On-site; USD 140,000 - 170,000; Full time

Job summary

Babel Street is seeking a Senior User Experience Designer to shape the vision, strategy, and execution of exceptional user experiences across our product portfolio. You will transform complex challenges into intuitive, elegant, and impactful solutions while collaborating with Product, Engineering, Marketing, and customers to elevate design maturity.

Join our team to drive UX strategy, validate designs with research and analytics, and scale reusable design-system components, ensuring

Qualifications

• 8+ years of experience designing digital products and experiences within enterprise, B2B SaaS, government, or similarly complex environments.
• Proven track record of leading the design of complex software products from concept through launch and iterative improvement.
• Expertise in user-centered design methodologies, interaction design, visual design, information architecture, and usability testing.
• Strong portfolio demonstrating strategic thinking, problem-solving, and measurable impact on business and user outcomes.

Responsibilities

• Lead the end-to-end design of complex product experiences, from discovery and concept development through delivery and continuous optimization.
• Translate ambiguous user needs, business goals, and technical requirements into innovative, intuitive, and scalable design solutions.
• Drive UX strategy and influence product roadmap decisions through customer insights, user research, analytics, and design thinking methodologies that improve customer outcomes, product adoption, usability, and overall product effectiveness.
• Create high-quality user flows, information architecture, wireframes, prototypes, interaction models, and polished visual designs that establish best practices across products.
• Partner closely with Product Managers and Engineering teams to clarify requirements, identify workflow gaps and edge cases, translate roadmap initiatives into actionable UX epics, stories, and design tasks, and support technically feasible delivery across multiple initiatives.
• Facilitate discovery efforts, workshops, user journey mapping sessions, design critiques, and stakeholder alignment activities, using qualitative and quantitative data to validate assumptions and continuously improve user experiences.
• Champion accessibility, usability, and inclusive design principles throughout the product lifecycle, including design and accessibility QA with Engineering to ensure implemented experiences meet approved UX standards.
• Support the evolution of reusable design-system components, patterns, standards, documentation, UX governance, and scalable design processes that improve team effectiveness and consistency in partnership with Design Engineering.
• Provide product context, design critique, and constructive feedback to internal and external design partners to support high-quality design execution.
• Communicate complex concepts and recommendations clearly to technical, business, and executive audiences.

Skills

User-centered design

Systems thinking

Product strategy

UX leadership

Communication

Stakeholder management

Agile collaboration

Accessibility advocacy

Tools

Figma

Design systems

Prototyping

Jira

Confluence

Job description

Babel Street is seeking a Senior User Experience Designer to shape the vision, strategy, and execution of exceptional user experiences across our product portfolio. You will transform complex challenges into intuitive, elegant, and impactful solutions while collaborating with Product, Engineering, Marketing, and customers to elevate design maturity.

Join our team to drive UX strategy, validate designs with research and analytics, and scale reusable design-system components, ensuring