Senior UX Designer — AI & Voice Interfaces for Safety

Motorola Solutions; Chicago (IL); On-site; USD 97,000 - 133,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a Senior UX Designer with deep expertise in AI and Voice User Interfaces to create mission-critical applications for public safety. You will lead design efforts, mentor teammates, and translate insights into exceptional user experiences in real-world settings.

You will shape multimodal workflows, champion human-centered design, collaborate across disciplines, and drive trustworthy AI-powered interactions in high-stakes environments.

Qualifications

• Bachelor's or Master's degree: in HCI, Design, or a related field, or equivalent practical experience.
• 8+ years proven experience in Design: (such as UX, CX, Interaction Design, Product Design) with demonstrable experience in Voice User Interface (VUI) design, conversational AI, or multimodal interaction design.
• Leadership experience: Experience guiding or influencing design direction or mentoring junior designers is a plus, but not required.
• Portfolio: Showcasing exceptional UX design for apps and services that showcases your process, skills, and impact. Please highlight any projects or thinking related to AI and specifically Voice UI/conversational design if available. Your portfolio should demonstrate a mastery of UX craft and the ability to drive complex projects.
• AI Literacy: A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI - their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level.
• Voice UI Expertise: Proven experience designing and prototyping voice user interfaces, including defining grammars, intents, slots, and dialog flows. Familiarity with VUI platforms and technologies (e.g., Alexa Skills, Google Assistant, or custom speech platforms) is a strong plus.
• Problem Solver: Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges.
• User‑Centric Mindset: A deep passion for understanding and advocating for the user.
• Collaboration & Communication: Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually).
• Adaptability & Continuous Learning: Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities.

Responsibilities

• Collaborate closely with Product, Engineering, and Research teams to ensure alignment and success.
• Adapt to rapidly shifting priorities and contribute to an agile, fast‑paced innovation environment.
• Champion a user‑centered approach in the development and application of AI technologies.
• Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.
• Lead the design and development of intuitive voice user interfaces (VUI) and multimodal experiences for mission‑critical applications.
• Define and refine voice interaction models, dialog flows, and persona guidelines for AI‑driven features.
• Collaborate with AI engineers and researchers to translate natural language processing (NLP) capabilities into effective and delightful spoken interactions.
• Design and/or research user interactions with AI‑powered features and systems, ensuring they are intuitive, transparent, and trustworthy.
• Conduct user research and usability testing specifically focused on voice commands, spoken feedback, and multimodal interactions.
• Contribute to the development of best practices, ethical guidelines, and design patterns for Human‑AI interaction including voice and conversational AI within our organization.
• Stay abreast of the latest advancements in AI and their potential applications in experience design and research.
• Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences.
• Translate customer insights into innovative designs that elevate public safety applications.
• Contribute to the optimization of design processes, help establish best practices, and ensure exceptional design quality.
• Advocate for design excellence and evolve the UX culture within the organization.

Skills

UX Design

VUI Design

AI Literacy

Voice UI

Leadership

Portfolio

User-centric mindset

Collaboration

Adaptability

Research

Education

Bachelors or Masters in HCI/Design

Job description

Motorola Solutions is seeking a Senior UX Designer with deep expertise in AI and Voice User Interfaces to create mission-critical applications for public safety. You will lead design efforts, mentor teammates, and translate insights into exceptional user experiences in real-world settings.

You will shape multimodal workflows, champion human-centered design, collaborate across disciplines, and drive trustworthy AI-powered interactions in high-stakes environments.