Senior UX Designer

QTC Management, Inc. in; Great Falls Crossing (VA); Remote; USD 100,000 - 130,000; Full time

Job summary

Join a dedicated team at a leading health services company as a Senior UX Designer, where you will shape next-generation products in an AI-Assisted Health Portfolio. Take on research activities and design projects that directly impact user experience in healthcare, leveraging over a decade of expertise in user-centered design.

Benefits

Health and Wellness programs

Income Protection

Paid Leave

Retirement plans

Qualifications

• 12+ years of professional experience in user experience design.
• Strong portfolio demonstrating user-centered design processes.
• Ability to obtain Public Trust level security clearance.

Responsibilities

• Conduct user research and design sessions to understand user needs.
• Create iterative UX deliverables including prototypes and user flows.
• Communicate research findings and design rationale effectively.

Skills

User-centered design methodology

Information architecture

Usability testing

Rapid prototyping

Visual design

Education

Bachelor's Degree in Visual Design, Graphic Design, Human Factors, or Interaction Design

Master's Degree in Visual Design or related field (Preferred)

Tools

Figma

Adobe CS

Miro

Job description

Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day

Leidos QTC Health Services seeks a Senior UX Designer to help define and design our next-generation products in our AI-Assisted Health Portfolio. You will play an active role in various UX activities from end-to-end research and concept exploration through prototyping and final design deliverables The Senior UX Designer is responsible for creating compelling, consistent, and highly usable applications that exceed our users' needs and expectations while continuing to evolve our platform experience.

Remote candidates may be considered, with a strong preference for candidates willing to be located in San Dimas, CA; San Antonio, TX; Nashville, TN; or Reston; VA. Some travel may be required to other company facilities or customer sites.

Primary Responsibilities:

• Prepare and conduct research activities and collaborative design sessions to fully understand our users and their needs.
• Uncover business needs, develop design strategies, and communicate your design solutions.
• Develop, conduct, and continuously improve user research and testing to elicit requirements and usability issues as well as to guide product acceptance.
• Create iterative UX deliverables such as task/user flows, IA diagrams, prototypes (high and low fidelity), and visual layouts.
• Provide reasonably accurate estimates of time to complete the various UX phases of a project.
• Effectively communicate research findings, conceptual ideas, and detailed design rationale both verbally and visually. Participate in established agile process activities such as iteration planning, stand-ups, iteration demos, and retrospectives.

We seek candidates with the following competencies:

• Strong understanding of user-centered design methodology, research and testing techniques, information architecture and user-centered design methodology.
• Demonstrated ability to improve key usability through rapid prototype and iterate based on real user feedback.
• Demonstrated ability to organize/manage multiple priorities coupled with the flexibility to quickly adapt to ever-changing business questions and needs required.
• Demonstrated ability to create user personas, journey maps, and task flows that drive business decisions
• Ability to move seamlessly between macro and micro-level problems without losing sight of either.
• Ability to design within a living design system as well as support its continued maturation.

Required Qualifications:

• Bachelor's Degree in Visual Design, Graphic Design, Human Factors, Interaction Design or related field. Equivalent experience will also be considered in lieu of degree.
• 12+ years of professional experience in user experience design, user research, interaction design and/or visual/interactive design.
• Experience with design tools such as Figma, Adobe CS, Miro, rapid prototyping tools, diagramming and flow chart tools, etc.
• A strong portfolio demonstrating past work experience and relevant, user-centered design processes and solutions.
• Experience in developing and weaving together a strong interaction design and a robust visual design to produce a seamless, effortless experience.
• Experience working in or building Design Systems such as Lightning Design System.
• Ability to obtain Public Trust level security clearance

Preferred Qualifications:

• Experience with Low-code platform UI design such as Salesforce, Pega, etc
• Experience in a large-scale, iterative software development environment preferred.
• Experience designing for and within enterprise software platforms preferred.
• Education:
  • Master's Degree in Visual design, graphic design, human factors, interaction design preferred.
  • Professional certifications from AWS & Salesforce

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.Engineering