Senior UX Design Program Manager

Amazon; San Francisco, Northern (CA, KY); Hybrid; USD 142,000 - 193,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Design Program Manager for Prime Video UX to shape the future of entertainment. You will partner with designers, researchers, engineers, PMs, and other program managers to plan, prioritize, and deliver design milestones across multiple workstreams.

You will drive backlogs, manage schedules, remove obstacles, and ensure cross‑functional alignment with leadership. This role emphasizes scalable processes, data‑driven decisions, and fast execution in a global product area.

Qualifications

• 6+ years of design program management experience.
• Experience understanding needs of business and end customers and translating them into right solutions.
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements.

Responsibilities

• Partner with UX leadership in key project decision‑making, including: requirements gathering, scheduling, design roadmap management, resource allocation, and coordination of teams and reviews
• Program manage key Design projects
• Lead design delivery by managing team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines
• Act as a bridge between UX, Engineering, and Product Management (PM) teams and other cross‑functional team members, connecting various groups and making sure interdependencies are understood and planned for
• Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints
• Implement durable and repeatable processes and tools to help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders
• Standardize, socialize, and continuously improve our user‑centered design process
• Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices
• Define success metrics and be responsible for ensuring their implementation for all our work
• Promote a sense of transparency, visibility, and community among our team
• Navigate and prioritize evolving initiatives in a fast‑paced environment

Skills

Design program management

Data-driven decisions

Stakeholder collaboration

Job description

Amazon is seeking a Senior Design Program Manager for Prime Video UX to shape the future of entertainment. You will partner with designers, researchers, engineers, PMs, and other program managers to plan, prioritize, and deliver design milestones across multiple workstreams.

You will drive backlogs, manage schedules, remove obstacles, and ensure cross‑functional alignment with leadership. This role emphasizes scalable processes, data‑driven decisions, and fast execution in a global product area.