Senior UX Design Program Lead — Streaming Entertainment

Prime Video & Amazon MGM Studios; Seattle (WA); On-site; USD 130,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Prime Video is seeking aSenior Design Program Manager to amplify our UX Design & Research efforts. You will plan, prioritize, and oversee design deliverables, balancing timelines with business and user needs while coordinating with UX, Eng., and PM teams across workstreams.

You will drive process improvements, help define success metrics, and guide multiple parallel projects in a fast-paced environment, shaping the future of entertainment experiences for global customers.

Qualifications

• 6+ years of design program management experience.
• Experience understanding needs of business and end customers and translating them into right solutions.
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements.

Responsibilities

• Partner with UX leadership in project decision-making, including requirements gathering, scheduling, design roadmap management, resource allocation, and coordination of teams and reviews.
• Program manage key Design projects.
• Lead design delivery by managing backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines.
• Act as a bridge between UX, Engineering, and Product Management (PM) teams and other cross functional team members, connecting various groups and making sure interdependencies are understood and planned for.
• Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints.
• Implement durable and repeatable processes and tools to help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders.
• Standardize, socialize, and continuously improve our user-centered design process.
• Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices.
• Define success metrics and be responsible for ensuring their implementation for all our work.
• Promote a sense of transparency, visibility, and community among our team.
• Navigate and prioritize evolving initiatives in a fast-paced environment.

Skills

Design program mgmt

Data analysis

Stakeholder mgmt

Job description

Prime Video is seeking aSenior Design Program Manager to amplify our UX Design & Research efforts. You will plan, prioritize, and oversee design deliverables, balancing timelines with business and user needs while coordinating with UX, Eng., and PM teams across workstreams.

You will drive process improvements, help define success metrics, and guide multiple parallel projects in a fast-paced environment, shaping the future of entertainment experiences for global customers.