Senior UX Architect – ServiceNow & Enterprise Apps

Accenture-Federal-Services-2

Springfield (VA)

On-site

USD 117,000 - 243,000

Full time

14 hours ago

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Job summary

Accenture Federal Services seeks a senior UI/UX designer to lead end-to-end UX work for the Hadlock contract, crafting intuitive experiences across ServiceNow, custom apps, and enterprise platforms. You will establish design systems, guide usability standards, and mentor design teams while ensuring federal accessibility requirements and user needs are met throughout development.

You will architect information architecture, blueprints, and documentation, collaborating with product owners,

Qualifications

8 years of UI/UX design experience with enterprise apps and user research.
onsite in Northern Virginia; ability to work at contractor facility 4–5 days weekly.
Experience leading design teams and delivering accessible, federal-compliant interfaces.

Responsibilities

Lead end-to-end UX design, research, persona development, journey mapping, wireframes and prototyping.
Architect design systems and component libraries for consistency across apps.
Conduct interviews, surveys, usability tests and analytics to inform design.
Create high-fidelity mockups and interactive prototypes using Figma, XD or Sketch.
Design ServiceNow portals, service catalogs and custom UIs with WCAG 2.1/Section 508 alignment.
Mentor mid-level/junior designers and collaborate with product owners and developers.