Senior Utility Transformation Lead – Hybrid (Atlantic City)

The Employee Connect; Atlantic City (NJ); Híbrido; USD 200.000 - 220.000; Jornada completa

Descripción de la vacante

The Employee Connect seeks a Senior Program Manager to lead a large-scale business transformation in a regulated utility setting. The role focuses on delivering Oracle CCS/WACS and related systems across customer service, billing, and operations, on a 12-month contract with hybrid work in Atlantic City.

Strong governance, budgeting and cross-functional leadership are essential. The ideal candidate has 10+ years in large-scale programs and 5+ years in ERP/CRM implementations, with Lean Six Sigma

Formación

• Bachelor's degree in Business, IT, or related discipline.
• 10+ years leading large-scale transformation initiatives.
• 5+ years program management delivering ERP/CRM/billing systems.
• Experience managing multi-million-dollar programs with cross-functional teams.
• Hybrid work availability in Atlantic City, New Jersey.

Responsabilidades

• Lead a large-scale enterprise transformation program involving Oracle CCS, WACS and related utility systems.
• Establish governance, steering committees, reporting and risk management.
• Develop integrated program plans, budgets, resources and milestones.
• Oversee end-to-end business process redesign to improve efficiency and regulatory compliance.
• Coordinate with IT PMO on implementation, design, testing and deployment activities.
• Manage vendors and consultants to achieve program objectives.
• Present status, risks and outcomes to executive committees.
• Track benefits realization and drive organizational readiness.

Conocimientos

Leadership

Program management

Stakeholder management

Process improvement

Lean Six Sigma

Change management

Cross-functional teams

Educación

Bachelor's degree in Business/IT/PM

MBA / MIS preferred

PMP certification

Lean Six Sigma certification

Herramientas

Oracle CCS

WACS

ERP systems

Budget tracking tools

Descripción del empleo

The Employee Connect seeks a Senior Program Manager to lead a large-scale business transformation in a regulated utility setting. The role focuses on delivering Oracle CCS/WACS and related systems across customer service, billing, and operations, on a 12-month contract with hybrid work in Atlantic City.

Strong governance, budgeting and cross-functional leadership are essential. The ideal candidate has 10+ years in large-scale programs and 5+ years in ERP/CRM implementations, with Lean Six Sigma